Terms & Conditions

• Using the Website
• Buying from the Website

By using this website and ordering goods from it you are indicating your consent to these terms and conditions. Nothing in these terms and conditions excludes, restricts or modifies any condition, warranty, right or remedy implied or imposed by any statute or regulation which cannot lawfully be excluded, restricted or modified, which may include Part V of the Trade Practices Act 1974 (Cth) and corresponding provisions of State or Territory legislation. This website is provided to you by Dyson Appliances (Aust.) Pty Ltd ABN 50 073 072 509 of 8-10 Mangrove Lane, Taren Point NSW 2229 Australia ("Dyson"). By proceeding with a purchase, you are entering into a legally binding contract with Dyson.

Using the Website

1. The trade marks and logos displayed on this site are trade marks of Dyson's parent company in the United Kingdom, Dyson Limited (except where indicated)). Nothing contained on this website should be construed as granting, by implication, estoppel or otherwise, any licence or right to use any trade mark or logo displayed on this site without the written permission of Dyson.
2. Assume that everything that you read on this website is protected by copyright unless otherwise stated. You may only use material on this website for personal, non-commercial use. You do not have permission to copy, reproduce, republish, up-load, post, communicate, transmit or distribute in any way any of the contents of this website for public or commercial purposes without the written permission of Dyson.
3. By using this website you agree to accept the laws in force in New South Wales as governing the relationship between Dyson and yourself. You also irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales or any other court having jurisdiction in Australia as may be nominated by Dyson. This site may be accessed throughout Australia and overseas. Dyson makes no representation that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia.

Buying from the Website

1. You acknowledge and warrant to Dyson that:
• you are an Australian resident aged 18 years or over;
• you will be liable for all costs, fees, charges and other amounts which may become payable to Dyson as a result of your use of this website;
• you are not breaching any requirement of any applicable law relating to the privacy of personal information by providing the information to Dyson; and
• all information (including credit card details) you provide to Dyson is true and complete.
2. Your telephone order or on-line purchase order (as applicable) is an offer to buy from Dyson. All Australian orders should include a daytime delivery address and contact details. Dyson reserves the right not to accept an order at its sole discretion.
3. By providing your details, you consent to receiving related communications from us, including confirmation that the order has been received by Dyson. Confirmation of the order does not constitute acceptance of your order. Dyson reserves the right at any time after receipt of your order to accept or decline your order for any reason (including stock run out), regardless of whether your order has been confirmed or your credit card has been charged or cheque or money order has been cleared. If your order is declined or cancelled by Dyson after the payment for the purchase, Dyson will promptly refund your payment.
4. Payment for the goods which you order must be made either by credit or debit card, cheque or money order.
• a) Payment for the goods with a credit or debit cards must be made by one of the following credit or debit cards: Mastercard or Visa. Your credit card will be charged at the time of Dyson receiving your order and prior to the time that the goods are dispatched and received by you. Dyson will provide you with an invoice number as confirmation of the order. If your payment is rejected by the card issuer your order will not be dispatched. Payment is made at your own risk.
• b) Payment for the goods with a cheque or money order. Your cheque or money order will be cleared before the goods are dispatched and received by you. If your payment is rejected by the bank or post office, your order will not be dispatched. Payment is made at your own risk.
5. The price of the goods (including for parts and accessories) (inclusive of GST), the applicable delivery costs and availability of the goods displayed on this website are subject to change without notice. The title to goods will only pass following payment in full.
6. Delivery dates of the goods are intended to be an estimate only.
7. Orders will only be accepted from and dispatched to street addresses in Australia.
8. 8. Orders will be delivered by post and we aim to have the goods delivered to you within 5-7 days of the acceptance of your order, subject to availability of stock. Delivery of the products may be totally or partially suspended by Dyson during any period in which Dyson may be prevented or hindered from delivery by its normal means of delivery or supply through any circumstances outside its reasonable control, including but not limited to strikes, lockouts, unavailability of stock, accidents or breakdowns of plant or machinery. Dyson will not be liable for any damages consequential or otherwise arising from its failure to deliver any or all of the products.
9. Any failed delivery attempt due to incorrect details provided by you must be paid for by you. Subsequent delivery attempts may incur additional delivery charges.
10. To the fullest extent permitted by applicable law, Dyson (including its employees, officers, agents and contractors) makes no representations about the materials contained on this website or any websites linked to this website.
11. To the fullest extent permitted by applicable law, Dyson (including its employees, officers, agents and contractors):
• is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may suffered be directly or indirectly, in connection with use of this website including but not limited to interference with or damage to your computer systems; and
• excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this website.
12. Any information that you disclose on this site may be used by Dyson, its agents and contractors in relation to the provision of products. Dyson will comply with its privacy statement in relation to any personal information you provide to Dyson. To view the privacy policy please click here

Dyson may vary these terms and conditions at any time. Any variations become effective on posting. By making a purchase through this site after the terms and conditions have been varied, you agree to be bound by the variation.