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Free standard shipping

Shipping fees:

Standard delivery is free

Click and collect when available is free

Scheduled delivery when available is from $10

Delivery update: Australia Post has advised of the potential for delays of deliveries, including delivery of Express Post articles, due to the COVID-19 pandemic. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Please refer to the Australia Post website for updated information.

Due to the current situation, further delays are expected in Victoria.

Estimated delivery when order is placed before 12pm:

Sydney and Brisbane metro: 1-3 business days
VIC: 2-7 business days
Regional - NSW, QLD, SA, and TAS: 3-6 business days
WA and NT: 4-8 business days

Please note: Tools and accessories are dispatched separately. Delivery times may vary according to distance, and during holiday periods.

2 year guarantee

Our upright and barrel vacuums, cordless machines, fans, hair dryers are covered for 2 years on parts and labour. And when you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.

45 day money back

Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre. At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order. You can contact us by: Phone: 1800 239 766 Email: aucustomercare@dyson.com Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return. Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.

Best price policy

Best price policy at Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:

Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
National Retailers are the following retailers, located in Australia: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
Prices due to error in advertising are excluded.

The Dyson Best Price Policy cannot be used in conjunction with any other offer. See full terms and conditions.

Dyson investigates air quality

From journalists to parents and fitness experts, the Dyson air quality project is equipping individuals in cities with our prototype air quality backpack. As they go about their normal routines, the backpack collects air quality data – helping us to understand how pollution levels change as we go about our daily lives.

Learn more about the project

Aerial view of a city

Leah’s data findings showed an increase in pollution levels during daily routine activities such as cooking, cleaning and traveling by car. Read the full report here.

Download the report

"Using our unique algorithm to process detailed reports of air pollution exposure, this innovative technology allows us to monitor air quality indoors, outdoors and on the move. What’s more, it all fits within a backpack."

Alex Knox Vice President of Environmental Care at Dyson

Dyson's air quality backpack

Engineered for research purposes, Dyson's air quality backpack is the result of knowledge derived from years of experience and research into air cleaning technology. Dyson engineers reworked the sensing technology in our purifiers, making it smaller, lighter and more portable – ideal for measuring air quality on the move.

Three sensors in the backpack use unique algorithms to process data. The first measures temperature and humidity. The second detects gases such as Nitrogen Dioxide (NO₂). And the third uses lasers to detect PM2.5 and PM10. This data is combined with information gathered from the on-board GPS to create reports on air quality.

The backpack with an image showing the technology inside it

Common pollutants found in cities

PM2.5

Microscopic particles from industrial emissions and burning wood. They can penetrate deep into the respiratory system.
PM10

Potentially harmful pollen and allergens.
Nitrogen Dioxide (NO₂)

Found in high concentrations near roadways.

Pollutants aren’t just a problem outdoors.

Dyson purifiers use the same intelligent sensing technology to detect and capture indoors particles and gases.

Explore purifiers

Dyson Pure Hot + Cool

Talking to us is easy.

You can call us
1800 239 766