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Flexible delivery options
Delivery details
Delivery update
Due to extreme weather in New South Wales and Queensland, there is the potential for delays of deliveries, including the delivery of scheduled deliveries (Same Day Delivery, Next Day Delivery, Fast Shipping, Express Delivery).
Please check for updates on the Australia Post website who will provide regular updates on the disruptions of delivery to and from flood-affected regions of NSW/QLD.
Due to the COVID-19 pandemic, our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19, this may result in the potential for delays of deliveries. Please refer to the Australia Post website for updated information.
Delivery timings
Due to extreme weather across New South Wales and Queensland including flooding, these delivery timelines may be impacted.
Current delivery timeline estimates from dispatch are:
Business Days
State
Metro
Regional
NSW
1 - 3 days
1 - 4 days
VIC
1 - 4 days
2 - 5 days
QLD
1 - 3 days
2 - 5 days
SA
1 - 4 days
2 - 5 days
WA
2 - 6 days
5 - 9 days
NT
4 - 8 days
4 - 8 days
TAS
3 - 6 days
3 - 6 days
Our warehouse team will process and dispatch your order on the same day if the order is received by midday. Otherwise, it will be dispatched on the next business day. You will receive confirmation by email once your delivery is dispatched which will include the third-party tracking details of your order.
If you have ordered multiple items, they might be dispatched separately depending on the availability of the different items.
Shipping fees:
Free Nationwide Standard delivery when you spend $99 or over
Nationwide Standard delivery is $10 when you spend less than $99
Free Click and Collect when you spend $99 or over
Click and Collect is $10 when you spend less than $99
Scheduled delivery is from $10
Your order will be delivered by one of our approved logistics partners.
If you're not home to receive your order
If no-one is in when the courier attempts delivery, the driver will leave a calling card with instructions on what to do. If your order is being delivered by Australia Post, and you choose the Safe Drop delivery option, this is done at your own risk. We do not recommended this as an option for apartment blocks or houses where there is no private/undercover space for delivery.
We reserve the right not to deliver an order if we believe the address is not secure (e.g. a communal postal address or PO Box where your item will not fit). If this impacts your order, we'll notify you as soon as possible.
2 year guarantee
Our vacuum cleaners, fans, purifiers, hair dryers and stylers are covered for 2 years on parts and labour, and 5 years for our lighting range. When you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
45 day money back
Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.
You can contact us by:
Phone: 1800 239 766
Email: aucustomercare@dyson.com
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policy
Best price policy at Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
National Retailers are the following retailers, located in Australia: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, Big W, Costco, Shaver Shop, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
Prices due to error in advertising are excluded.
The Dyson Best Price Policy cannot be used in conjunction with any other offer. See full terms and conditions.
Call us
Speak to a Dyson Expert on 0800 345 7788. Our Dyson for Business UK-based helpline is open 9.00am-5.30pm Monday to Thursday and 9.00am-4.30pm on Friday, closed Saturday and Sunday.
All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia or New Zealand. Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase. For complete terms visit https://www.afterpay.com/terms
Dyson Cool™ tower fan (White/silver)
SKU: 301216-01 RRP: $569
Due to extreme weather in New South Wales and Queensland, there is the potential for delays of deliveries, including the delivery of scheduled deliveries (Same Day Delivery, Next Day Delivery, Fast Shipping, Express Delivery).
Please check for updates on the Australia Post website who will provide regular updates on the disruptions of delivery to and from flood-affected regions of NSW/QLD.
Due to the COVID-19 pandemic, our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19, this may result in the potential for delays of deliveries. Please refer to the Australia Post website for updated information.
Delivery timings
Due to extreme weather across New South Wales and Queensland including flooding, these delivery timelines may be impacted.
Current delivery timeline estimates from dispatch are:
Business Days
State
Metro
Regional
NSW
1 - 3 days
1 - 4 days
VIC
1 - 4 days
2 - 5 days
QLD
1 - 3 days
2 - 5 days
SA
1 - 4 days
2 - 5 days
WA
2 - 6 days
5 - 9 days
NT
4 - 8 days
4 - 8 days
TAS
3 - 6 days
3 - 6 days
Our warehouse team will process and dispatch your order on the same day if the order is received by midday. Otherwise, it will be dispatched on the next business day. You will receive confirmation by email once your delivery is dispatched which will include the third-party tracking details of your order.
If you have ordered multiple items, they might be dispatched separately depending on the availability of the different items.
Shipping fees:
Free Nationwide Standard delivery when you spend $99 or over
Nationwide Standard delivery is $10 when you spend less than $99
Free Click and Collect when you spend $99 or over
Click and Collect is $10 when you spend less than $99
Scheduled delivery is from $10
Your order will be delivered by one of our approved logistics partners.
If you're not home to receive your order
If no-one is in when the courier attempts delivery, the driver will leave a calling card with instructions on what to do. If your order is being delivered by Australia Post, and you choose the Safe Drop delivery option, this is done at your own risk. We do not recommended this as an option for apartment blocks or houses where there is no private/undercover space for delivery.
We reserve the right not to deliver an order if we believe the address is not secure (e.g. a communal postal address or PO Box where your item will not fit). If this impacts your order, we'll notify you as soon as possible.
2-5 year guarantee
Our vacuum cleaners, fans, purifiers, hair dryers and stylers are covered for 2 years on parts and labour, and 5 years for our lighting range. When you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
Money back guarantee
Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.
You can contact us by:
Phone: 1800 239 766
Email: aucustomercare@dyson.com
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policy
Best price policy at Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
National Retailers are the following retailers, located in Australia: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
Everybody's environment is different. My place faces west and i have sandstone and no sun on the East. I do things to minimise heat on bad days like today - its 36deg now and
...
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I have my trusty Dyson Tower AM07 sitting in my office doorway and the window to the left of me open just a little. I am so cool. So chilled. (and I have the fan on Number 5 of 10.) On the West my windows have been closed all day, my blinds are down and my awning has been extended since about 10am.
The rest of my apartment is pretty warm but I am so comfortable in my office with my lovely breeze flowing on to me from my fabulous Dyson.
I am a fan. hehehe!!! I'll buy the round one next year so I don't have to move this one around the house.
PS: I am a light sleeper and hate noise at night. That was a huge consideration for me when I bought this fan. But I have it running all night on 2 or 3 speed, close to my bed, directed at me, on oscillation, and I sleep comfortably and because the sound/noise is so smooth it doesn't jolt me or any of those things we, who are affected by noise, feel. So if you hate noise while you're sleeping but need a fan - this one will be the one for you. I cant rate it highly enough. The only thing better is fabulously expensive air-condiitiioner. The price may seem high and if you cant it, then you cant it. But if its line ball, this is the one.
This review is what I needed when I was looking for a quiet fan.
All features
Air Multiplier™ technology
No blades, no choppy air. Air Multiplier™ technology amplifies surrounding air, giving an uninterrupted stream of smooth airflow.
Safe
No fast-spinning blades.
Sleep timer
Can be programmed to turn off after preset intervals, from 15 minutes to 9 hours.
Easy to clean
With no awkward safety grille or blades. Simply wipe with a dry or damp cloth.
Remote control
With ten precise airflow settings. Curved and magnetised to store neatly on the machine.
2 year guarantee
45 day money back
Best price policy
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Email us
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