Delivery update: Australia Post has advised of the potential for delays of deliveries, including delivery of Express Post articles, due to the COVID-19 pandemic. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Please refer to the Australia Post website for updated information.
Due to the current situation, further delays are expected in Victoria.
Estimated delivery when order is placed before 12pm:
- Sydney and Brisbane metro: 1-3 business days
- VIC: 3-9 business days
- Regional - NSW, QLD, SA, and TAS: 3-6 business days
- WA and NT: 5-9 business days
Please note: Tools and accessories are dispatched separately. Delivery times may vary according to distance, and during holiday periods.
2-5 year guarantee
Our vacuum cleaners, fans, purifiers, hair dryers and stylers are covered for 2 years on parts and labour, and 5 years for our lighting range. When you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
Money back guarantee
Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.
You can contact us by:
- Phone: 1800 239 766
- Email: firstname.lastname@example.org
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policy
Best price policy at Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
- Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
- Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
- Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
- National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
- National Retailers are the following retailers, located in Australia: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
- Prices due to error in advertising are excluded.
The Dyson Best Price Policy cannot be used in conjunction with any other offer. See full terms and conditions.
Displays battery level, temperature control and charging status during use
Suitable for all hair types
Three precise heat settings – 165°C, 185°C and 210°C – to suit your hair type, length and desired style.
Up to 30 minutes cord-free styling3
Delivers the thermal performance of a corded straightener. Recharges to 90% in just 40 minutes.
Style corded, for longer run time
To maximise styling time, start with your straightener fully charged and style with the cord.
Peace of mind
Auto shut-off after 10 minutes of inactivity, and safety lock for immediate storage after use.
Ready to travel
Universal voltage and a Flight-ready feature let you travel abroad with your straightener.4
Flexing plates for less hair damage1
By gathering hair, flexing plates enable shiny, straight results with less heat. For less hair damage1, less frizz and fewer flyaways.2
Intelligent heat control
Integrated sensor system regulates the temperature of the plates 100 times a second, ensuring constant power so heat never exceeds your chosen setting.
Engineered for balance
Weight is balanced in the hand to help give maximum control while styling.
1 Thermal damage measured by hair strength, when creating an equivalent straight style using minimal heat. Tested on flexing vs solid plates.
2 Direct image analysis vs untreated hair.
3 Exact run time depends on your hair and styling habits.
4 Stricter regulations in Japan mean you will not be able to fly in or out of any Japanese airports with your straightener.