Free standard shipping
Delivery update: Australia Post has advised of the potential for delays of deliveries, including delivery of Express Post articles, due to the COVID-19 pandemic. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Please refer to the Australia Post website for updated information.
Current delivery timeline estimates from dispatch are:
You will receive confirmation by email once your delivery is dispatched which will include the third-party tracking details of your order.
If you have ordered multiple items, they might be dispatched separately depending on the availability of the different items.
Our vacuum cleaners, fans, purifiers, hair dryers and stylers are covered for 2 years on parts and labour, and 5 years for our lighting range. When you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
Dyson’s money back guarantee applies to eligible Dyson products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre.
Eligible Dyson products are all Dyson consumer machines and Dyson Hair Care professional edition machines for salons and stylists.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.
You can contact us by:
- Phone: 1800 239 766
- Email: firstname.lastname@example.org
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policy
Best price policy at Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
- Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
- Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
- Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
- National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
- National Retailers are the following Australian retailers: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
- Prices due to error in advertising are excluded.
The Dyson Best Price Policy cannot be used in conjunction with any other offer. See full terms and conditions.
Intelligently reports in real time
Monitors system performance 8,000 times a second, then reports in real time on the LCD screen.
The right cleaning mode for the right task
Three cleaning modes optimised for a variety of tasks. The right balance of power and run time, where you need it.
Powerful cleaning on floors and carpets
An integrated digital motor spins the brush bar up to 60 times a second. It drives stiff nylon bristles deep into carpet to remove dirt, while carbon fibre filaments capture fine dust on hard floors.
Unique battery power management system
Dyson’s power-optimising technology and battery-saving trigger help maximise run time, only using power when you need it.
‘Point and shoot’ hygienic bin emptying
The ‘point and shoot’ mechanism hygienically ejects dust and debris deep into your bin, in one action – so there’s no need to touch the dirt.
The Dyson V11™ vacuum drops into the wall-mounted dock, to charge it and tidily store tools. So it’s ready to grab and go.
Optional click-in battery pack
Remove and replace at the press of a button for even longer cleans. Additional battery available to buy separately.
The seven-cell nickel-cobalt-aluminium battery has the fade-free power to clean here, there and everywhere around your home.
Powered by a Dyson Hyperdymium™ motor
Spins at up to 125,000rpm, creating powerful Dyson suction.¹
Radial Cyclone™ technology
14 cyclones generate forces of 79,000g to fling dust into the bin without clogging the filter, so there’s no loss of suction.
Advanced whole-machine filtration
Dyson’s fully-sealed, six-layer filtration system traps 99.97% of particles as small as 0.3 microns.3
Designed to absorb vibrations and dampen noise, to keep sound levels down.
1Suction tested to IEC 62558-2 CL5.8 at the inlet, tested in Boost mode.
2In Eco mode on hard floors.
3Tested against ASTM F1977-04 (particles sized 0.3-0.5 microns), tested in Boost mode.