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How to Request a Price Match

If you find a Dyson product at a lower advertised price from a qualifying retailer, follow these steps:

1.Find a Lower Price
Locate a Dyson product advertised at a lower price by a National Retailer (see list below). The product must be:
    • Identical in model
    • In stock and available for immediate sale
    • New and in original packaging

    2.Contact Dyson Customer Care
    Call 1800 239 766 and share the offer you would like us to match. We will verify the details and match the price. Note we accept as proof:
    • Website URL
    • Catalogue or flyer
    • Email advertisement
    Note: Verbal or handwritten offers are not accepted.

    • Who Qualifies as a National Retailer?

    • Harvey Norman
    • Bing Lee
    • The Good Guys
    • JB Hi-Fi
    • David Jones
    • Myer
    Find an offer at a different retailer? Feel free to call us to see what we can do.
    Note Dyson may update this list at its discretion.

    Important Conditions


    Price match excludes:
    • Member-only offers
    • Corporate rewards or employee discounts
    • Reconditioned, refurbished, display, or damaged items
    • Dyson warehouse sale items
    • Hair care machines and accessories
    • Price must be in AUD and verifiable
    • Dyson reserves the right to limit quantities and verify all claims

    Further T&Cs can be found here.

    • Frequently Asked Questions

    If the product is still within the return window and meets the price match criteria, contact Dyson Customer Care to request a match.

    Yes, as long as the sale is publicly advertised and not part of a member-only or employee discount program.

    Yes, if the retailer is a listed National Retailer and the product is in stock and available for immediate purchase.

    Verification can typically be done on your first contact but may vary depending on the proof provided.

    No, price matches cannot be combined with other promotional offers or discounts. Including gift with purchase.

    Why Buy Direct from Dyson?

    • Free shipping on orders over $89
    • 2–5 year warranty on all machines
    • 45-day money-back guarantee
    • Exclusive colours and technology only available at Dyson.com.au