Skip navigation

Terms & Conditions

Using the Website

  1. Dyson Appliances (Aust.) Pty Limited (A.B.N. 50 073 072 509), Suite 2, Level 22, Tower 3, International Towers, 300 Barangaroo Avenue, Barangaroo NSW 2000 is referred in these terms and conditions as “Dyson”, "we", "us" and "our". Reference to "you" and "your" mean the user of this website, Dyson’s customer and/or purchaser of goods.
  2. The trade marks and logos displayed on this site are trade marks of Dyson's parent company in the United Kingdom, Dyson Limited (except where indicated). Nothing contained on this website should be construed as granting, by implication, estoppel or otherwise, any licence or right to use any trade mark or logo displayed on this site without the written permission of Dyson.
  3. Assume that everything that you read on this website is protected by copyright unless otherwise stated. You may only use material on this website for personal, non-commercial use. You do not have permission to copy, reproduce, republish, up-load, post, communicate, transmit or distribute in any way any of the contents of this website for public or commercial purposes without the written permission of Dyson.
  4. By using this website you agree to accept the laws in force in New South Wales as governing the relationship between Dyson and yourself. You also irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales or any other court having jurisdiction in Australia as may be nominated by Dyson. This site may be accessed throughout Australia and overseas. Dyson makes no representation that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia.
  5. Remember to check the Terms and Conditions when you use the website as we may change the Terms and Conditions from time and time and you will be subject to the Terms and Conditions in force at the time that you use the website. We may change the prices and availability of goods without notice to ensure they are as up to date as possible.
  6. We try to make sure all the information on the website is accurate, but if we have made a mistake and you spot it, please let us know. Please regularly update your computer’s virus protection software as we can’t guarantee that the website will be free from viruses.
  7. We may suspend or terminate access to the website without notice.
  8. Dyson reserves the right to end promotions before the advertised closing date.

Buying from the Website

  1. You acknowledge and warrant to Dyson that:
    1. you are an Australian resident aged 18 years or over;
    2. you will be liable for all costs, fees, charges and other amounts which may become payable to Dyson as a result of your use of this website;
    3. you are not breaching any requirement of any applicable law relating to the privacy of personal information by providing the information to Dyson; and
    4. all information (including credit card details) you provide to Dyson is true and complete.
  2. Your telephone order or on-line purchase order (as applicable) is an offer to buy from Dyson. All Australian orders should include a daytime delivery address and contact details. Dyson reserves the right not to accept an order at its sole discretion.
  3. By providing your details, you consent to receiving related communications from us, including confirmation that the order has been received by Dyson. Confirmation of the order does not constitute acceptance of your order. Dyson reserves the right at any time after receipt of your order to accept or decline your order for any reason (including stock run out), regardless of whether your order has been confirmed or your credit or debit card has been charged or paypal has been cleared. If your order is declined or cancelled by Dyson after the payment for the purchase, Dyson will promptly refund your payment to the credit or debit card or method you originally used for the purchase.
  4. Payment for the goods which you order must be made either by one of the payment method options listed on the website which may change from time to time. Payment will be charged at the time of Dyson receiving your order and prior to the time that the goods are dispatched and received by you. Dyson will provide you with an invoice number as confirmation of the order. If your payment is rejected by the card issuer or payment provider your order will not be dispatched. Payment is made at your own risk.
  5. If you pre-order for the goods, order goods which are currently out of stock, or book a delivery slot in advance, Dyson and its payment partners will authorise or reserve a charge on your credit or debit card, Paypal or other payment method for any amount up to the full value of the goods at any time between the order being placed and the goods being delivered. If the authorisation has expired or for any reason has failed, Dyson reserves the right to re-authorise up to the full amount, either before or after dispatch of the goods. In which case, Dyson will notify you via the email address provided during checkout. If Dyson does not receive re-authorisation then Dyson will contact you so that you can provide Dyson with another payment method. If in the unlikely event that the price increases from when it was originally ordered, Dyson will contact you 7 days before requesting re-authorisation.
  6. The price of the goods (including for parts and accessories) (inclusive of GST), the applicable delivery costs and availability of the goods displayed on this website are subject to change without notice. The title to goods will only pass following payment in full.
  7. Delivery dates of the goods are intended to be an estimate only. Any delivery estimates stated on this website or in communications from Dyson should be read together with any additional notices about the potential for temporary delays in dispatch or delivery.
  8. Orders will only be accepted from and dispatched to street addresses in Australia.
  9. Delivery of the products may be totally or partially suspended by Dyson during any period in which Dyson may be prevented or hindered from delivery by its normal means of delivery or supply through any circumstances outside its reasonable control, including but not limited to strikes, disease outbreaks, lockouts or government restrictions, unavailability of stock, accidents or breakdowns of plant or machinery. To the extent permitted by law, Dyson will not be liable for any indirect loss or damage arising from its failure to deliver any or all of the products.
  10. Any failed delivery attempt due to incorrect details provided by you must be paid for by you. Subsequent delivery attempts may incur additional delivery charges.
  11. To the fullest extent permitted by applicable law, Dyson (including its employees, officers, agents and contractors) makes no representations about the materials contained on this website or any websites linked to this website.
  12. To the fullest extent permitted by applicable law, Dyson (including its employees, officers, agents and contractors):
    1. is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may suffered be directly or indirectly, in connection with use of this website including but not limited to interference with or damage to your computer systems; and
    2. excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this website.
  13. The Australian Consumer Law provides for statutory guarantees that cannot be excluded by law. Limitations outlined anywhere in these Terms and Conditions, will not operate to the extent they are inconsistent with those statutory guarantees.
  14. Dyson may vary these terms and conditions at any time. Any variations become effective on posting. By making a purchase through this site after the terms and conditions have been varied, you agree to be bound by the variation.

Privacy

  1. Use of the Dyson website (including the purchase of products and redemption of offers in these Terms and Conditions) may involve the collection of personal information. We only use your personal information in accordance with our Privacy Policy. Please take time to read this, as it includes important information which applies to you.

Dyson 45-day money back guarantee

  1. Information on this offer and how to claim forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
  2. To be eligible to claim the offer, you must have purchased an Eligible Dyson product (defined in clause 3) from Dyson:
    1. at www.dyson.com.au; or
    2. by phone, email or Live Chat from Dyson’s Customer Care team
  3. Eligible Dyson products are all Dyson consumer machines and Dyson Hair Care professional edition machines for salons and stylists.
  4. Subject to your rights under Australian Consumer Law, where a presentation case has been personalised, a refund cannot be claimed under this offer.
  5. To be eligible to claim under this offer:
    1. the product must have been used under normal household conditions (or normal salon/stylist conditions for Dyson Hair Care professional edition machines) and maintained according to the instructions supplied; and
    2. the product, all accessories and any gifts or bonus products must be returned undamaged, in full working order (unless an issue is due to a manufacturing fault), in original packaging and with original proof of purchase; and
    3. you must produce such evidence as is reasonably required by Dyson to establish that the product is not subject to any hire purchase, lease, rental or other agreement, a result of which being that another party has an interest in or charge over the product.
  6. To claim, you must contact Dyson’s Customer Care team by phone at 1800 239 766 within 45 days of purchase. The returned product must be returned to Dyson within 14 days of lodging your claim with Dyson.
  7. Dyson reserves the right to verify the validity of all claims made in connection with this offer. If your claim is assessed as valid, Dyson will provide you with instructions on how to return your machine to Dyson’s Australian premises. Dyson will cover the cost of delivery of the product within Australia.
  8. Dyson has absolute discretion to determine whether these Terms and Conditions have been satisfied entitling you to a refund under this offer.
  9. The product, all accessories and any gifts or bonus products must be returned undamaged, in full working order, in original packaging and with original proof of purchase.
  10. If authorised by Dyson, allow 45 days to receive the refund from the date of authorisation.
  11. This offer is in addition to, and does not exclude, restrict or modify, any rights you have under the Australian Consumer Law.
  12. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions.
  13. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim form that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
  14. Dyson’s decision is final and no correspondence will be entered into.
  15. All debossing and customisation orders are exempted from the 45-day money back guarantee.

Dyson 90-day money back guarantee

  1. Information on this offer and how to claim forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
  2. To be eligible to claim the offer, you must have purchased an Eligible Dyson product (defined in clause 3) from Dyson:
    1. at at www.dyson.com.au; or
    2. by phone, email or Live Chat from Dyson’s Customer Care team​.
  3. Eligible Dyson product is the Dyson 360 Vis Nav™ robot vacuum. ​
  4. Subject to your rights under Australian Consumer Law, where a presentation case has been personalised, a refund cannot be claimed under this offer.​
  5. To be eligible to claim under this offer:​
    1. the product must have been used under normal household conditions and maintained according to the instructions supplied; and​
    2. the product, all accessories and any gifts or bonus products must be returned undamaged, in full working order (unless an issue is due to a manufacturing fault), in original packaging and with original proof of purchase; and
    3. you must produce such evidence as is reasonably required by Dyson to establish that the product is not subject to any hire purchase, lease, rental or other agreement, a result of which being that another party has an interest in or charge over the product.​​
  6. To claim, you must contact Dyson’s Customer Care team by phone at 1800 239 766 within 90 days of purchase. The returned product must be returned to Dyson within 14 days of lodging your claim with Dyson.​
  7. Dyson reserves the right to verify the validity of all claims made in connection with this offer. If your claim is assessed as valid, Dyson will provide you with instructions on how to return your machine to Dyson’s Australian premises. Dyson will cover the cost of delivery of the product within Australia.​
  8. Dyson has absolute discretion to determine whether these Terms and Conditions have been satisfied entitling you to a refund under this offer.​
  9. The product, all accessories and any gifts or bonus products must be returned undamaged, in full working order, in original packaging and with original proof of purchase.​
  10. If authorised by Dyson, allow 45 days to receive the refund from the date of authorisation.​
  11. This offer is in addition to, and does not exclude, restrict or modify, any rights you have under the Australian Consumer Law.​
  12. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions.​
  13. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim form that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.​
  14. Dyson’s decision is final and no correspondence will be entered into.​
  15. All debossing and customisation orders are exempted from the 90-day money back guarantee.​

Best Price Policy

  1. Dyson is committed to offering customers the best prices on www.dyson.com.au, subject to these Terms and Conditions.
  2. Where a price is indicated as being price matched, Dyson has undertaken a review of the pricing of other retailers and matched their pricing, so there is no need to contact Dyson to make a claim under the Best Price Policy.
  3. However, if you happen to find a Dyson product that is advertised at a lower price than on www.dyson.com.au, Dyson will continue to match the price in accordance with the Terms and Conditions set out below.
  4. If you find a Dyson product that is available from Dyson at www.dyson.com.au (Website) advertised at a lower price by a National Retailer (as defined in section 5), Dyson will match that advertised price subject to these Terms and Conditions.
  5. National Retailers are the following Australian retailers: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, David Jones and Myer. Dyson may, in its discretion, change the list of National Retailers by updating these terms and conditions and publishing them on the Website.
  6. Comparative product must be in stock and readily available for sale at a retail outlet or online from a National Retailer and be the identical model to a Dyson product available on the Website.
  7. Comparative product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products, as well as products available for purchase at a Dyson warehouse sale are excluded.
  8. Price match not available where National Retailer’s lower price is due to member-only offers, corporate reward programs or employee discounts.
  9. You must provide satisfactory proof of current advertised price of the comparative product by a National Retailer to Dyson (eg. flyer, catalogue, website URL or email). Proof must be verifiable by Dyson and price must be stated in Australian dollars. Verbal and written offers are excluded.
  10. Where National Retailer’s lower price is due to an error in advertising (theirs or Dyson’s), this is excluded.
  11. Dyson reserves the right to limit the quantity of a product available for purchase under the Best Price Policy by a customer, at its discretion.
  12. To claim under Dyson’s Best Price Policy, you must contact Dyson’s Customer Care team by phone at 1800 239 766
  13. Dyson reserves the right to verify the validity of all price matching claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions.
  14. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim that is lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.

Dyson Academy

  1. Information on how to claim, Dyson’s offers in connection with the Dyson Academy, and the promotional card received by you form part of these Terms and Conditions. By using the promotional code received by you in connection with the Dyson Academy, you accept these Terms and Conditions and the terms and conditions on the promotional card (including the promotional code) provided to you by Dyson.
  2. The Dyson Academy program is run by Dyson for eligible retail partners, as determined by Dyson. Dyson offers promotional codes in connection with the Dyson Academy for training purposes and to increase product awareness of participants.
  3. A promotional code issued to you in connection with the Dyson Academy program is valid during the specified time period on the promotional card, and on the terms and conditions set out in the promotional card provided to you.
  4. To be eligible to claim, participants must be employees of a retail partner participating in the Dyson Academy program, and attend a Dyson Academy event.
  5. Dyson reserves the right to verify the validity of all purchases made through the Dyson Academy program and reject any purchase that is made in breach of Dyson’s terms and conditions (including any terms and conditions that apply to a promotional code issued under the Dyson Academy program).
  6. Each promotional code is valid for one product purchased as specified on your promotional email in one transaction, is not transferable or exchangeable, and cannot be taken as cash. Purchases made using a promotional code under the Dyson Academy program must be for personal use only.
  7. Promotional codes are able to be redeemed online only at www.dyson.com.au, and are not able to be used for purchase of Dyson products in stores at retailers or in conjunction with any other offer. Stock is subject to availability. No rain checks.
  8. Dyson reserves the right to cancel, terminate, modify or suspend the offer at any time without prior notice.
  9. Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, Dyson excludes all liability (including for negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason.
  10. Dyson may collect and use your personal information to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to your purchase and the warranty (e.g. warranty registration, product recalls) (“the Purposes”). With your consent, Dyson may also collect and use your personal information to provide you with updates on our latest products and services, to analyse and conduct research about customer choices and for other marketing related purposes. In doing so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of these recipients may be located overseas, including in the United States of America, Amsterdam and the United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at privacy.dyson.com or you can contact us at 1800 239 766 for any queries.
  11. In these terms and conditions, Dyson means Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509), of Suite 2, Level 22, Tower 3, International Towers, 300 Barangaroo Avenue, Barangaroo.

Dyson Little Scientists Offer

  1. Information on how to claim and Dyson’s offers in connection with the Dyson Little Scientists offer forms part of these Terms and Conditions. By using the promotional code received by you in connection with Dyson Little Scientists offer, you accept these Terms and Conditions and the terms and conditions on the Dyson Little Scientists offer leaflet (including the promotional code) provided to you by Dyson.
  2. A promotional code issued to you is valid during the specified time period and on the terms and conditions set out in the Dyson Little Scientists offer leaflet provided to you.
  3. Dyson reserves the right to verify the validity of all purchases made through the Dyson Little Scientists offer and reject any purchase that is made in breach of Dyson’s terms and conditions (including any terms and conditions that apply to a promotional code issued under the Dyson Little Scientists offer).
  4. A promotional code is valid for one use in one transaction and is not transferable or exchangeable and cannot be taken as cash.  Promotional codes are able to be redeemed online only at www.dyson.com.au, and is not able to be used for purchase of Dyson products in stores at retailers or in conjunction with any other offer. Stock is subject to availability. No rain checks.
  5. Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, Dyson excludes all liability (including for negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason.

Corporate Program

  1. Information on how to claim and Dyson’s offers under the Dyson Corporate Program form part of these Terms and Conditions. By participating in the Dyson Corporate Program you accept these Terms and Conditions.
  2. The Dyson Corporate Program is open to residents of Australia who are employees of eligible corporate partners of the program, as determined by Dyson.
  3. A promotional code issued to you under the Dyson Corporate Program is valid during the specified time period as set out in the confirmation email from Dyson to you.
  4. To be eligible to claim, participants must be eligible employees of a corporate partner of the Dyson Corporate Program and you may be required to provide your full name, company email address and company name to opt in to the program.
  5. Dyson reserves the right to verify the validity of all purchases made through the Dyson Corporate Program and reject any purchase that is made in breach of Dyson’s terms and conditions (including any terms and conditions that apply to a promotional code issued under the Dyson Corporate Program).
  6. A promotional code is valid for one use in one transaction and is not transferable or exchangeable or cannot be taken as cash. Purchases made using a promotional code under the Dyson Corporate Program must be for personal use only.
  7. Discount is applied to the full price (RRP) of the selected item only and will not be applied against already discounted or sale prices. Excludes floorcare technology, wearables, spare parts, accessories, and select new release products. Promotional codes are able to be redeemed online only at www.dyson.com.au and are not able to be used for purchase of Dyson products in stores at retailers or in conjunction with any other offer. Selected items only. Stock is subject to availability. No rain checks. Eligible SKU’s include: Dyson Supersonic Iron/Fuchsia 386738-01, Dyson Supersonic Black/Nickel 386820-01, Dyson Supersonic Bright Nickel/Bright Copper 389925-01, Dyson Supersonic Blue Blush 460572-01, Dyson Supersonic Ceramic Pink/Rose Gold 453963-01, Dyson Airwrap Complete Long Nickel/Copper 400722-01, Dyson Airwrap Ceramic Pink/Rose Gold 453967-01, Dyson Corrale Copper/Nickel 413106-01, Dyson Corrale Blue/Copper 408111-01, Dyson Purifier Cool - White/White 454853-01, Dyson Purifier Cool Formaldehyde - White/Gold 386321-01, Dyson Purifier Big+Quiet Formaldehyde - Blue/Gold 455642-01, Dyson Purifier Big+Quiet Formaldehyde - Nickel/Blue 410642-01, Dyson Pure Hot+Cool Link - White/Silver 308008-01, Dyson Pure Hot+Cool Link - Black/Nickel 308397-01, Dyson Purifier Hot+Cool - White/Silver 368801-01, Dyson Purifier Hot+Cool - Black/Nickel 379626-01, Dyson Purifier Hot+Cool Formaldehyde - White/Gold - 379629-01, Dyson Purifier Hot+Cool Formaldehyde - Nickel/Gold 379630-01, Dyson Purifier Cool - White/Silver 369678-01, Dyson Purifier Cool - Black/Nickel 379532-01, Gen5 Detect Complete DE 443109-01, Gen5 Outsize Complete DE 447809-01.
  8. Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, Dyson excludes all liability (including for negligence), for any personal injury, or any loss or damage, whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason.
  9. Dyson may collect and use your personal information to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). With your consent, Dyson may also collect and use your personal information to provide you with updates on our latest products and services, to analyse and conduct research about customer choices and for other marketing related purposes. Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting in connection with the Purposes or marketing purposes that you have consented to. Some of these recipients may be located overseas, including in the United States of America, Amsterdam and the United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at https://privacy.dyson.com/en/homepage.aspx or you can contact us at aucustomercare@dyson.com for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick the Terms and Conditions acceptance box when submitting your registration form. Note: If you do not provide consent, then Dyson may not be able to fulfill the Purposes.
  10. In these terms and conditions, Dyson means Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509), of 8-10 Mangrove Lane, Taren Point, NSW, 2229.

Dyson Programs

For transparency, certain product reviews on the Dyson website may be indicated as being from a reviewer that received a product in exchange for their honest review. Where indicated, a review of this nature emerged from one of the following programs.

Dyson Champions Program

The Dyson Champions program invites certain third party retail staff to participate in product training on leading Dyson technology. Program participants are provided with complimentary Dyson technology as part of the training program and are asked to provide their honest review (whether positive or negative).

Dyson Influencer Program

The Dyson Influencer Program selects particular Australian & New Zealand social influencers to receive complimentary Dyson machines in exchange for creating social content (Instagram, Facebook & YouTube) and writing a review on dyson.com.au. The Dyson Influencer Program is run at the discretion of Dyson in Australia and New Zealand. Selected influencers are provided with Dyson technology and in exchange for their honest review and content (whether positive or negative), they can keep the machine.

Dyson Beauty Academy

  1. Information on how to claim, Dyson’s offers in connection with the Dyson Academy, and the promotional card received by you form part of these Terms and Conditions. By using the promotional code received by you in connection with the Dyson Academy, you accept these Terms and Conditions and the terms and conditions on the promotional card (including the promotional code) provided to you by Dyson.
  2. The Dyson Academy program is run by Dyson for eligible retail partners, as determined by Dyson. Dyson offers promotional codes in connection with the Dyson Academy for training purposes and to increase product awareness of participants.
  3. A promotional code issued to you in connection with the Dyson Academy program is valid during the specified time period on the promotional card, and on the terms and conditions set out in the promotional card provided to you.
  4. To be eligible to claim, participants must be employees of a retail partner participating in the Dyson Academy program, and attend a Dyson Academy event.
  5. Dyson reserves the right to verify the validity of all purchases made through the Dyson Academy program and reject any purchase that is made in breach of Dyson’s terms and conditions (including any terms and conditions that apply to a promotional code issued under the Dyson Academy program).
  6. Each promotional code is valid for one product purchased as specified on your promotional email in one transaction, is not transferable or exchangeable, and cannot be taken as cash. Purchases made using a promotional code under the Dyson Academy program must be for personal use only.
  7. Discount is applied to the full price (RRP) of the selected item only and will not be applied against already discounted or sale prices.
  8. Code is valid for use on Supersonic Iron/Fuchsia (386738-01), Supersonic Black/Nickel (386820-01) Supersonic Bright Nickel/Bright Copper (389925-01), Dyson Corrale Black Nickel/Fuchsia (323025-01), Dyson Corrale Purple/Black (323058-01) only.
  9. Promotional codes are able to be redeemed online only at www.dyson.com.au, and are not able to be used for purchase of Dyson products in stores at retailers or in conjunction with any other offer. Stock is subject to availability. No rain checks.
  10. Dyson reserves the right to cancel, terminate, modify or suspend the offer at any time without prior notice.
  11. Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, Dyson excludes all liability (including for negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason.
  12. Dyson may collect and use your personal information to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to your purchase and the warranty (e.g. warranty registration, product recalls) (“the Purposes”). With your consent, Dyson may also collect and use your personal information to provide you with updates on our latest products and services, to analyse and conduct research about customer choices and for other marketing related purposes. In doing so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of these recipients may be located overseas, including in the United States of America, Amsterdam and the United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at privacy.dyson.com or you can contact us at 1800 239 766 for any queries.
  13. In these terms and conditions, Dyson means Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509), of Suite 2, Level 22, Tower 3, International Towers, 300 Barangaroo Avenue, Barangaroo.

Offer for Dyson Supersonic™ Hair Dryer Owners: $100 off the Dyson Corrale™ straightener

Use your promo code to redeem $100 off the Dyson Corrale™ straightener.

  1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
  2. This program is conducted by Dyson Appliances (Aust.) Pty Limited, Suite 2, Level 22, Tower 3, International Towers, 300 Barangaroo Avenue, Barangaroo NSW 2000. ABN 50 073 072 509.
  3. This offer is open to Dyson Supersonic™ Hair Dryer Owners that have purchased their device within the last 2 months, registered it on https://support.dyson.com.au/product-registration/registration.aspx with marketing opt-in, opened/clicked emails in the last year and last purchase is greater than or equal to 60 days.
  4. Qualifying customers will receive a promo code via email. Code is one-time use.
  5. Eligible SKUS include the Dyson Corrale™ straightener Prussian Blue/Rich Copper (408111-01), Black Nickel/Fuchsia (413070-01) or Bright Copper/Bright Nickel (413106-01).
  6. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase.
  7. Offer is not transferable or exchangeable and cannot be taken as cash.
  8. Offer is not available in conjunction with any other offer.
  9. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
  10. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at 1800 239 766 for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick the Terms and Conditions acceptance box when submitting the form. Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.

Offer for Unsuccessful Dyson Field Testers: $500 off the RRP for the Dyson Zone™ noise-cancelling headphones

Use your promo code to redeem $500 off the RRP for the Dyson Zone™ noise-cancelling headphones.

  1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
  2. This program is conducted by Dyson Appliances (Aust.) Pty Limited, Suite 2, Level 22, Tower 3, International Towers, 300 Barangaroo Avenue, Barangaroo NSW 2000. ABN 50 073 072 509.
  3. This offer is open to unsuccessful applicants who applied for the Dyson Field Testers program. Unsuccessful applicants can use their promo code to redeem $500 off the RRP for the Dyson Zone™ noise-cancelling headphones. .Offer ends at 11:59 PM on 31 March 2024.
  4. Qualifying customers will receive a promo code via email. Code is one-time use.
  5. Eligible SKUS include the Dyson Zone™ Absolute+ Noise Cancelling Headphones Limited Edition with Explorer Travel Case (Prussian Blue/Bright Copper) (434675-01) and Dyson Zone™ Noise Cancelling Headphones Limited Edition with ‘Quarter Turn’ Hard Case (Ultra Blue/Prussian Blue) (434668-01).
  6. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase.
  7. Offer is not transferable or exchangeable and cannot be taken as cash/
  8. Offer is not available in conjunction with any other offer.
  9. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
  10. Dyson reserves the right to cancel, terminate, modify or suspend the offer at any time without prior notice.
  11. Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, Dyson excludes all liability (including for negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason.
  12. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at 1800 239 766 for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick the Terms and Conditions acceptance box when submitting the form. Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.

Dyson 360˚ Vis Nav™ Owner reviews: 20% off voucher

Leave a review for Dyson 360˚ Vis Nav on dyson.com.au and receive 20% off your next Dyson purchase. For selected Owners only.

  1. Qualified selected owners will receive a unique code for 20% off selected Dyson technology at dyson.com.au. Discount is applied to RRP of the selected item. Excludes parts, accessories, and new release products (515190-01 Dyson Supersonic Nural Ceramic Patina/Topaz, 515086-01 Dyson Supersonic Nural Vinca Blue/Topaz 492607-01 693).
  2. Code has one (1) use with a limit of one (1) eligible item. In order for the code to work, only one (1) eligible product can be added to cart and code must be applied to cart prior to checkout.
  3. In order to receive the unique code for 20% off voucher, selected owners must leave a review by 13 May 2024.
  4. If incorrect email address is used to submit the review, offer will become invalid.
  5. Unique code for 20% off voucher is valid until 30th June 2024 11:59pm or until Dyson elects to end the promotion. No rain checks.
  6. Offer is not transferable or exchangeable and cannot be taken as cash.
  7. Offer is not available in conjunction with any other offer.
  8. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
  9. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at 1800 239 766 for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick the Terms and Conditions acceptance box when submitting the form. Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.
  10. As a condition of participating in this Program, each participant licenses and grants Dyson, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their Content for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability.

Bundle offer: Bundle two eligible machines and save up to $500.

Purchase an eligible machine for over $699 and save up to $500 when you bundle with another eligible machine, shown at checkout. Offer valid from 17 October 2023 until 30 June 2024 or while stocks last.

  1. The instructions on how to claim and the Promotional Offer (defined below) form part of these Terms and Conditions. Participation in the ‘Spend & Save offer: Supersonic Origin bundle promotion ("Promotion") is deemed acceptance of these Terms and Conditions. This Promotional Offer is not valid in conjunction with any other offer and is only available at dyson.com.au
  2. The promoter is Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509) of 8-10 Mangrove Lane, Taren Point, NSW 2229 ("Promoter").
  3. The promotion will be valid from 17 October 2023 until 11.59pm (AEST) on 30 June 2024 ("Promotional Period") or while stocks last or until Dyson elects to end the promotion ("Promotion").
  4. Offer is open to residents of Australia.
  5. For the purpose of these Terms and Conditions: 
    "Promotional Offer" means $150 off the RRP of the Supersonic Origin Black/Nickel [475203-01] when added to cart with another eligible machine over the listed price of $699, $400 off the RRP of the Dyson Pure Hot+Cool Link (Black/Nickel) [308397-01], $500 off the RRP of the Dyson Zone Noise Cancelling Headphones [434675-01] and [434668-01].
    Promotion will only apply when eligible SKU is added to cart.
  6. The eligible items are subject to stock availability and Dyson reserves its rights to amend the list of eligible items at any time.
  7. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase.
  8. Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, Dyson excludes all liability (including for negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason.
  9. Dyson may collect and use your personal information to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to your purchase and the warranty (e.g. warranty registration, product recalls) (“the Purposes”). With your consent, Dyson may also collect and use your personal information to provide you with updates on our latest products and services, to analyse and conduct research about customer choices and for other marketing related purposes. In doing so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of these recipients may be located overseas, including in the United States of America, Amsterdam and the United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at privacy.dyson.com or you can contact us at aucustomercare@dyson.com for any queries.

Dyson National Pets Day Competition

  1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
  2. This program is conducted by Dyson Appliances (Aust.) Pty Limited, Suite 2, Level 22, Tower 3, International Towers, 300 Barangaroo Avenue, Barangaroo NSW 2000. ABN 50 073 072 509.
  3. This competition is open to Dyson purifier owners who’ve had their machine for at least two months and have SMS, mobile and WhatsApp consent.
  4. This competition starts at 5 PM on 8 May 2024 and concludes at 11:59 PM on 15 May 2024.
  5. Three winners will be messaged directly from @dyson_anz on Instagram.
  6. Each winner will receive one prize. Prizes include a Dyson Purifier Big+Quiet™ Formaldehyde, a Dyson Purifier Hot+Cool™ Formaldehyde and Dyson Zone™ Noise Cancelling Headphones.
  7. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase.
  8. Prizes are not transferable or exchangeable and cannot be taken as cash.
  9. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
  10. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at 1800 239 766 for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick the Terms and Conditions acceptance box when submitting the form. Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.
  11. As a condition of participating in this competition, each participant licenses and grants Dyson, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their Content for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability.