Please note: Due to the current weather event in NSW Aus Post will be unable to deliver to certain areas as a result of flooding or access issues. Check the Australia Post website for updates on impac...
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Delivery update: Australia Post has advised of the potential for delays of deliveries, including delivery of Express Post articles, due to the COVID-19 pandemic. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Please refer to the Australia Post website for updated information.
Current delivery timeline estimates from dispatch are:
You will receive confirmation by email once your delivery is dispatched which will include the third-party tracking details of your order.
If you have ordered multiple items, they might be dispatched separately depending on the availability of the different items.
Our vacuum cleaners, fans, purifiers, hair dryers and stylers are covered for 2 years on parts and labour, and 5 years for our lighting range. When you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
Dyson’s money back guarantee applies to eligible Dyson products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre.
Eligible Dyson products are all Dyson consumer machines and Dyson Hair Care professional edition machines for salons and stylists.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.
You can contact us by:
- Phone: 1800 239 766
- Email: firstname.lastname@example.org
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policy
Best price policy at Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
- Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
- Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
- Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
- National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
- National Retailers are the following Australian retailers: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
- Prices due to error in advertising are excluded.
The Dyson Best Price Policy cannot be used in conjunction with any other offer. See full terms and conditions.
Laser reveals microscopic dust.1
Dyson’s most powerful, compact cordless vacuum.2
Laser detects the particles you can’t normally see
A precisely-angled laser makes invisible dust visible on hard floors – so you don’t miss anything.1
Measures microscopic dust particles
A piezo sensor continuously sizes and counts dust particles – automatically increasing suction power when needed.3
Scientific proof of a deep clean
The LCD screen shows what’s been sucked up, displaying real-time scientific proof of a deep clean.4
Dyson Hyperdymium™ motor
Powerful, lightweight digital motor spins up to 125,000rpm to suck up microscopic dust and large debris.
Radial Cyclone™ technology
11 cyclones generate forces of 100,000g to fling dust into the bin without clogging the filter, so there’s no loss of suction.
Click-in battery provides up to 60 minutes of fade-free power to clean here, there and everywhere around your home.5
Dyson's fully-sealed filtration traps 99.99% of microscopic particles and allergens as small as 0.3 microns.6
Carbon fibre filaments
Black anti-static carbon fibre filaments to extract fine dust from hard floors.
The power to clean anywhere
The versatility of Dyson cordless technology makes cleaning your home easier. Powerful cleaning of floors, hard-to-reach places and mattresses.
Laser Slim Fluffy™ cleaner head
25cm-wide cleaner head engineered with soft nylon and anti-static carbon fibre filaments to remove dust from hard floors and narrower gaps. With a low profile to reach further under furniture.
Direct drive cleaner head
Stiff nylon bristles remove ground-in dirt from carpets, and soft anti-static carbon fibre filaments remove fine dust from hard floors.
Hair screw tool. Picks up long hair and pet hair. Fast.
Anti-tangle conical brush bar spirals hair off and into the bin. Motor-driven cleaning for small spaces.
Single-button power control
No need to hold the trigger. You can swap hands while navigating obstacles, making cleaning easier.
Three power modes
Auto mode intelligently adapts, with the optimum balance of power and run time. Eco mode provides longer run time for bigger cleans, while Boost mode is engineered for short, intensive cleaning.
The Dyson V12 Detect Slim™ vacuum drops into the wall-mounted charging dock, ready for your next clean.
No-touch bin emptying
Hygienic ejection mechanism drives dust and debris deep into your bin, in one action.
Reports performance in real time, including second-by-second run time display – maintenance alerts, power modes and battery life.
Easy to maintain
The filter and Fluffy™ brush bar can be washed, and the bin and tools wiped clean, to remove dust build-up and help optimise your Dyson vacuum’s performance.
Optional click-in battery pack
Remove and replace at the press of a button for even longer cleans.7