Free standard shippingDelivery update: Australia Post has advised of the potential for delays of deliveries, including delivery of Express Post articles, due to the COVID-19 pandemic. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Please refer to the Australia Post website for updated information.
Estimated delivery when order is placed before 12pm:
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2 year guaranteeOur upright and barrel vacuums, cordless machines, fans, hair dryers are covered for 2 years on parts and labour. And when you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
45 day money backDyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre. At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order. You can contact us by: Phone: 1800 239 766 Email: aucustomercare@dyson.com Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return. Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policyBest price policy at Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
The Dyson Best Price Policy cannot be used in conjunction with any other offer. See full terms and conditions.
Call usSpeak to a Dyson Expert on 0800 345 7788. Our Dyson for Business UK-based helpline is open 9.00am-5.30pm Monday to Thursday and 9.00am-4.30pm on Friday, closed Saturday and Sunday.
Email usFor both general and rental enquiries, email us at business@dyson.co.uk.
Request a meetingTo request a meeting with a Dyson Expert, you can call us on 0800 345 7788, email us at business@dyson.co.uk or complete our online form.
We'll contact you within one business day.
Live chatSimply click the live chat icon to exchange messages with a Dyson Expert.
Replacement pre-filter for your Dyson upright vacuum.
Compatible with:
Dyson DC24
Want it
Use your existing account, or
click here to sign up to Zip,then call Dyson's Sales line on 02 8252 0138
Get it
We pay the store,
you get the goods,
nothing to pay today
Own it
Choose how you pay us
back over time, up to
6 months interest free
*A $6 monthly account fee applies
(only payable if a balance is owing)
See full Ts & Cs
Pay every 2 weeks, enjoy your purchase right away
No long forms, instant approval decision online
No new cards, use your own existing payment card
All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia or New Zealand. Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase. For complete terms visit https://www.afterpay.com/terms
