Support for your Dyson Pure Cool™ purifying fan

Here you can find video quick start guide and tips to use and maintain your purifying fan.

Dyson Pure Cool Tower

Activate your guarantee

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Download the Dyson Link App

How to use your machine

  • Dyson Pure Cool LCD display

    LCD display

    The built-in LCD screen shows you gases and particles present in the room, in real time.

  • Dyson Pure Cool LCD air quality

    Real-time air quality reports

    With real-time air quality reports on the LCD screen, the Dyson Pure Cool™ purifying fan detects and reports harmful pollutants in the air.

  • Dyson Pure Cool airflow speed

    Setting airflow speed

    Monitors your air quality, and reacts accordingly.

  • Dyson Pure Cool tower oscilation

    Setting the oscillation angle

    Set the oscillation angle of your purifying fan, from 45° to 350°.

  • Dyson Pure Cool tower Night-time mode

    Night-time mode/sleep timer

    Set Night-time mode for purified air on the machine's quietest settings, with a dimmed screen. Set a sleep timer to turn your purifying fan off, for any time between one hour and eight hours.

  • Dyson Pure Cool filter changing

    Filter life monitoring and maintenance

    Your purifying fan will notify you on the screen or through the app when either of your filters need replacing. Simply click the old one off and a new one on.

Cleaner indoor air, day after day

Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That's why we recommend changing your filter when your machine alerts you - so it keeps on running effectively, for a cleaner environment.

Dyson purifier filter

Live air quality reports on the LCD display

Automatically detects and reports air quality levels in real time on PM2.5, PM10, VOC and NO2.

  • Close-up of Dyson Pure Cool LCD screen

    Indoor Air Quality Index (AQI)

    Shows your current indoor air quality.

  • Dyson Pure Cool LCD screen

    Particulate matter PM 10

    Shows particles smaller than 10 microns, including pollen, dust and pet dander.

  • Close-up of Pure Cool LCD screen

    Particulate matter PM 2.5

    Measures microscopic particles smaller than 2.5 microns, including smoke, bacteria and allergens.

  • Pure Cool senses Nitrogen dioxide

    Nitrogen Dioxide (NO2)

    Potentially harmful gas, released by combustion. Includes cigarette smoke, candles and gas stoves.

  • Pure Cool senses Volatile Organic Compounds

    Volatile Organic Compounds (VOCs)

    Gases released from a wide range of sources, such as aerosol sprays and air fresheners. They include formaldehyde and benzene, household fumes and odours.

  • Pure Cool senses filter life on HEPA and carbon filters

    Filter Life

    Shows how much filter life remains on both the HEPA and Active Carbon filters, so you know which one to replace and when.

The Dyson Air Quality Index

To develop the Dyson Pure Cool™ purifying fan, Dyson reviewed numerous international air quality levels. Dyson air quality index (AQI) levels are based on this research and measured in micrograms per feet cubed. For VOCs and NO2 (plus other oxidising gases) Dyson conducted research in both labs and real homes to calibrate the AQI for actual pollution events seen in homes. The data gathered was used to calibrate the Dyson AQI levels to allow the Dyson Pure Cool™ purifying fan to have the appropriate response level to cover these VOCs and NO2 (plus other oxidising gases).

  • Pure Cool senses low levels of particles

    Good

    Your machine is detecting a very low level of microscopic particles and VOCs.

  • Dyson Pure Cool sensor fair

    Fair

    Your machine is detecting a moderate level of microscopic particles and VOCs.

  • Dyson Pure Cool senses harmful pollutants

    Poor

    Your machine is detecting a high level of potentially harmful microscopic particles and VOCs. You should run your purifier at a medium to high speed or set it to Auto mode.

  • Dyson Pure Cool Senses very high levels of microscopic particles

    Very poor

    Your machine is detecting a very high level of potentially harmful microscopic particles and VOCs. You should run your purifier at a high speed or set it to Auto mode.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.
Amazon, Amazon Echo and all related logos are trademarks of amazon.com, Inc. or its affiliates.

The Dyson guarantee

  • 'How to' Icon

    'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips Icon

    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer.

  • Exclusive owners Icon

    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers.

  • Expert advice Icon

    Expert advice. 7 days a week.

    The Dyson helpline is open Monday - Friday from 8am to 8pm and Saturday - Sunday from 8.30am to 4pm AEST.

  • Parts and labour Icon

    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period.

  • Replacement Icon

    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.