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Support for your Dyson Purifier Big+Quiet Formaldehyde

Here you can find helpful tips, video guides, maintenance advice, your user manual and more.

Dyson Purifier Big+Quiet Formaldehyde

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Get updates, support and more information on Dyson Purifier Big+Quiet Formaldehyde.

Getting Started

Getting started

Watch how to quickly get up and running with our step-by-step video guide.

The Dyson Purifier Big+Quiet Formaldehyde being set up for use

*Machine colourways may vary from the video.

Using your purifier

Using your purifier

  • Owner using the MyDyson app

    MyDyson™ app

    Get more from your purifier with the MyDyson™ app. Monitor real time reports and make use of various modes as well as scheduling.

  • Owner using the remote to control airflow

    Remote control

    Enables you to change different functions. Curved and magnetised to store neatly on the machine.

  • LCD screen on the Dyson Purifier Big+Quiet Formaldehyde

    LCD Screen

    Learn more about your machine, different modes and receive live air quality reports.

battery warning icon

WARNING: Chemical burn and choking hazard. Keep batteries away from children (whether the battery is new or used). This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours or less. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep it away from children. If you think a battery might have been swallowed or placed inside any part of the body, seek immediate medical attention. The button/coin battery is located inside the remote control.​

Understanding the LCD screen

Understanding the LCD screen

Understand your air quality live reports from the LCD screen.

  • LCD screen of PM2.5 levels

    PM2.5 level

    Shows microscopic particles smaller than 2.5 microns – including smoke, bacteria and allergens.

  • LCD screen of PM10 levels

    PM10 level

    Shows particles smaller than 10 microns – including pollen, dust and pet dander.

  • LCD screen of VOCs

    Volatile Organic Compounds level

    Shows gases released from sources such as aerosol sprays and air fresheners. They include benzene, household fumes and odours.

  • LCD screen of NO₂ levels

    NO₂ level

    Shows oxidising gases such as NO₂ – includes cigarette smoke, car emissions, candles and gas stoves.

  • LCD screen of air quality graph

    Air quality graph

    Shows your air quality over the last 12 seconds, or over the last 24 hours.

  • LCD screen of formaldehyde levels

    Formaldehyde level

    Electrochemical cell precisely detects formaldehyde for the lifetime of the machine.

Voice control

Works with smart voice control

Control your Dyson purifier with your voice

  • Amazon Alexa

    Ask Alexa to enable the Dyson skill, to control your Dyson purifier. And set a routine that automates how your machine works with other devices in your home.

  • Google Assistant

    Control all of your connected purifiers with Google or set a routine to automate how your machine works with other devices in your home. Just say “Hey Google” to get started.

  • Siri Shortcuts

    Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.

Maintenance

Guides and helpful tips

Filter care for optimum performance.

  • Activated Carbon filter being replaced for the Dyson Purifier Big+Quiet Formaldehyde

    How to replace the K-Carbon filter in your BP04

    To keep your K-Carbon filter in your BP04 working effectively, we recommend changing it every 2 years of use, or sooner if necessary.

  • Activated Carbon filter being replaced for the Dyson Purifier Big+Quiet Formaldehyde

    How to replace the activated carbon filter in your BP03

    To keep your activated carbon filter in your BP03 working effectively, we recommend changing it every 2 years of use, or sooner if necessary.

  • Video of an owner replacing the HEPA filter for their machine

    How to replace the HEPA filter

    To ensure optimum air purification performance, we recommend replacing your HEPA filter every 5 years, or sooner if necessary.

Manuals

Manuals

Dyson Purifier Big + Quiet Formaldehyde user manual

Download your Dyson Purifier Big + Quiet Formaldehyde user manual.

Dyson Purifier Big + Quiet Formaldehyde user manual

4.57MB

FAQs

Frequently asked questions

 The Dyson Purifier Big+Quiet has been designed to work from the corner of a room, at least one metre away from the wall. For optimal performance we recommend projecting air either along a wall or across the room. You can adjust the angle of projection to suit your preference. 

Dyson purifiers are optimal when left switched on in auto-mode. This allows the purifier to constantly monitor your air quality, and automatically sense and capture pollutants. It adjusts the airflow speed, only purifying when needed.¹ The Dyson Purifier Big+Quiet range offers enhanced energy efficiency, providing nearly double the clean air delivery rate per watt versus our current generation purifiers.

No. Some purifiers rely on you changing, washing and drying the filters each month. The time spent waiting for the filter to dry is time without a working purifier. With the Dyson Purifier Big+Quiet Formaldehyde, you don’t need to waste time washing and drying the filters. The indicator is designed to remind you to replace both filters.

We recommend replacing your HEPA filter after using it for up to five years or sooner. The activated carbon filter should be replaced every two years or sooner if required. The app or machine will alert you when it's time to replace your filter.

Yes, the app provides a link to the Dyson website. A user will be notified when the filter has 10% and 2% of its life remaining.

If you're concerned by the brightness of your purifier's LCD display, consider enabling Night mode using your remote control or the MyDyson app. During operation, a small moon icon indicates that your purifier is on, but the main display turns off after 10 seconds to help avoid sleep disturbance.

Yes, an unlimited number of app users can control a single machine. The machine will only ever choose the most recent update. For example, if more than one person is updating the scheduling, the most recent change will be the one the machine progresses with.

The VOC sensor is very sensitive and can sometimes be contaminated by strong solvents. The sensor will recover naturally over a couple of days. To immediately reset the sensor, remove power to the machine at the plug for 30 seconds and then reapply it. This will cause the sensor to perform a short recalibration.

The Dyson guarantee

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    'How to' videos

    To help you get the most from your machine. Quick and easy.

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    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer.

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    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers.

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    Expert advice. 6 days a week.

    Freephone and live chat. Available Monday to Friday from 8am to 6pm and Saturday from 8am to 5pm AEST.

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    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period.

  • Hassle-free replacement Logo

    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

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