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Software Download

The easiest way to ensure your robot is up-to-date is through the MyDyson™ app. Alternatively, you can manually update your robot using a USB stick.

Dyson Link app showing robot home screen

Automatic updates via the MyDyson™ app

By downloading the MyDyson™ app you will be registered for automatic updates.

When an update becomes available for your robot it will automatically download and install at the next available opportunity (when the robot is inactive, on the dock and connected to Wi-Fi).

An update screen will be displayed on your robot. Don't interrupt the update until it has completed. Removing the battery during an update may cause irreparable damage. It is also not recommended to press and hold the screen during an update.

When the update is complete, the LCD touchscreen will return to the power mode screen and your robot is ready to use.

Manually update with a USB stick

Your robot's software can be updated using a USB stick if a Wi-Fi network isn't available.

You’ll need to use a USB stick formatted to FAT32 or MS-DOS (FAT). Contact Dyson to request a genuine USB stick which will be the correct size and format to use.

The latest software can be downloaded below. This software update should be saved onto the USB stick as the only item, and shouldn't be renamed.

  • Button being pressed on the Dyson 360 Vis Nav

    Step 1

  • Dyson 360 Vis Nav USB port highlighted with bin removed

    Step 2

WARNING: Do not attempt to interrupt the upgrade sequence until it has completed.

Robot with app on mobile screen

Latest software update

20/05/2024
Release RB03PR.01.08.003


Our latest software update enhances your robot's navigation and further improves cleaning performance in Auto mode.

  • Improved dust detection
    This update fine tunes dust detection behaviour to further improve cleaning performance in Auto mode.
  • Enhanced navigation
    Smoother motion around obstacles. Improved reversing from narrow spaces. With new onscreen tips to help troubleshoot navigation issues.
  • To check if your robot has already received this update, open 'Your robot's settings' in your MyDyson™ app.

Past software updates

With our latest software update, your robot learns and predicts where mess will be.

  • Intelligently prioritising where and how to clean, automatically increasing suction when needed.
  • Increased reliability and multiple cleaning improvements.
  • More accurate dock detection and navigation.
  • New guidance for easier mapping and zoning.
  • Battery level now displayed on the main menu.

Our latest software update increases your robot’s run time and improves Wi-Fi reliability:

  • Robot cleans 10% faster and run time increases by up to 30% in Auto mode.
  • More reliable dock returns. New alert when sensors are dirty.
  • Run time is now shown on the LCD screen. You can also 'skip the current zone' during cleaning.
  • Enable automatic updates when your robot is inactive, docked and connected to Wi-Fi.

To make sure your robot automatically upgrades whenever we release new software, turn ‘Auto-update software’ on in your MyDyson™ app. You can check which software version you have in your robot’s settings.

Disable or enable Wi-Fi

Your robot connects to your home network over Wi-Fi so it can be used with the MyDyson™ app. If desired, you can disable or re-enable your robot's Wi-Fi capabilities. See the 'Downloads' section for instructions.

Factory reset

All personal data, including Wi-Fi configuration and mapping data can be removed by performing a 'factory reset'. You'll have to remove your robot from the app if you wish to reconnect. See the 'Downloads' section for instructions.


Please note, if you wish to reactivate your robot after a factory reset, set-up now requires connection to the MyDyson™ app. This unlocks your robot's intelligent features. If you’re struggling to connect, please follow our troubleshooting guide. If you do not wish to connect, please follow the instructions below.

Set-up offline

We recommend connecting to the MyDyson™ app to activate your robot's full capabilities. If you do not wish to connect, press your robot's LCD touchscreen for two seconds. When the power menu appears, scroll down and select 'Update with USB'. Then follow the instructions below.

Downloads

Download your required file onto a USB stick, without renaming it. This file should be the only item saved on to the USB stick.

You’ll need to use a USB stick formatted to FAT32 or MS-DOS (FAT). Contact Dyson to request a genuine USB stick which will be the correct size and format to use.

Some web browsers, may display the file in the browser instead of prompting you to download it. Follow your browser's process for saving the file onto your USB stick.

Factory reset

Disable Wi-Fi

Enable Wi-Fi

Set up offline

  • Button being pressed on the Dyson 360 Vis Nav

    Step 1

  • Dyson 360 Vis Nav USB port highlighted with bin removed

    Step 2