Support for your Dyson Cyclone V10™ stick vacuum
Here you can find helpful tips and advice, how-to videos, your user manual and more.
Activate your guarantee
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Getting started1
Using your machine
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Charging and power modes
Learn about the different ways to charge your vacuum.
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Emptying and cleaning the bin
Learn how to use the 'point and shoot' bin emptying to hygienically empty the bin.
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Using the tools
See how to use all of the specialised tools that come with your vacuum to remove dirt from all over your home.
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The lights on your machine
Learn about the lights on your machine and what to do if they turn on, or start flashing.
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Understanding the power modes
Learn about your machine’s three power modes, and when to use them.
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Setting up the docking station
See how to fit the docking station, and recharge your machine.
Maintaining your machine
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Washing the filter
We recommend washing your filter once a month, for your vacuum to perform at its best. See how to do it quickly and easily.
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Resetting the brush bar
The brush bar is designed to shut off when jammed. Learn how to remove the debris, and reset the brush bar.
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Flashing filter light
The light flashes intermittently when the filter isn’t fitted correctly, and your machine will stop. See how to refit it, and get your machine running again.
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Checking for blockages
If an object becomes lodged, your blockage indicator light will flash, and your machine may stop working. Follow our step-by-step guide to check every part.
The floor tool shown may vary from the product selected but the process remains the same.
Useful tips
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Switch accessories quickly
The quick-release tools click into place, and release in moments by simply depressing the release switch.
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Three power modes
Toggle between Suction mode 1 and 2 – and boost mode, for stronger suction. To change modes, simply slide the control back and forth.
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Don’t overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Dyson V10™ vacuum user manual
Download your Dyson V10™ vacuum user manual.
52.6MB
Frequently asked questions
Yes, the Dyson Cyclone V10 Dok™ is compatible with all Dyson Cyclone V10™ cordless vacuums.
We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
No. Don't pick up water or other liquids with your machine.
The Dyson guarantee
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'How to' videos
To help you get the most from your machine. Quick and easy.
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Helpful tips
Tailored reminders that will keep your machine working at its best, for longer.
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Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
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Expert advice. 7 days a week.
Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
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Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
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Hassle-free replacement
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.
1Small details may vary