Support for your Dyson Cyclone V10™ stick vacuum
Setting up your machine
Emptying and cleaning the bin
Learn how to use the 'point and shoot' bin emptying to hygienically empty the bin.
Charging and power modes
Learn about the different ways to charge your vacuum.
Using the tools
See how to use all of the specialised tools that come with your vacuum to remove dirt from all over your home.
The lights on your machine
Learn about the lights on your machine and what to do if they turn on, or start flashing.
Understanding the power modes
Learn about your machine’s three power modes, and when to use them.
Setting up the docking station
See how to fit the docking station, and recharge your machine.
Maintaining your machine
Learn how to maintain optimum performance through easy maintenance.
Washing the filter
We recommend washing your filter once a month, for your vacuum to perform at its best. See how to do it quickly and easily.
Resetting the brush bar
The brush bar is designed to shut off when jammed. Learn how to remove the debris, and reset the brush bar.
Washing the Fluffy™ cleaner head
You can wash the roller on your Fluffy™ cleaner head. See how to do it.
Flashing filter light
The light flashes intermittently when the filter isn’t fitted correctly, and your machine will stop. See how to refit it, and get your machine running again.
Checking for blockages
If an object becomes lodged, your blockage indicator light will flash, and your machine may stop working. Follow our step-by-step guide to check every part.
Three power modes
Toggle between Suction mode 1 and 2 – and boost mode, for stronger suction. To change modes, simply slide the control back and forth.
Switch accessories quickly
The quick-release tools click into place, and release in moments by simply depressing the release switch.
Don’t overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Secure the charging dock
Leave at least 1.2m between the floor and the lowest screw point. Make sure it’s within easy reach of a power socket so the cable has some slack.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don’t need any detergents. Shake off any excess water, then leave to dry for at least 24 hours before refitting.
Clean awkward spaces
Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
The Dyson helpline is open Monday - Friday from 8am to 8pm and Saturday - Sunday from 8.30am to 4pm AEST.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.