Guide to your Dyson Gen5outsize™ cordless vacuum
Here you can find helpful tips, video guides, maintenance advice, your user manual and more.
How to set up your Dyson Gen5outsize™ vacuum*Some tools may not be included
Charging your battery
Arriving partially charged, you can use your machine straight away. Engineered to be left on charge, leave your machine to charge between uses after your clean.
Setting up your wall dock
Before setting up your Wall Dok™ please download your user manual and read the instructions carefully. Or watch our video guide.
Setting up your Floor Dok™
Watch the video on how to set up your wall dock for charging. You can then charge your machine on or off the wall dock.
Getting to know your power modes
Your vacuum has three power modes designed for different tasks. Simply change the power mode by tapping the selection button.
Getting to know your LCD screen
Your Dyson Gen5outsize™ vacuum features an LCD screen with detailed, helpful cleaning information. So you know when to carry on cleaning – and when the surface is clean.¹
Fluffy Optic™ cleaner head
An angled beam illuminates the microscopic dust you can't normally see on hard floors.2 Soft nylon and anti-static carbon fibre filaments remove fine dust from hard floors and narrow gaps. With a low profile to reach further under furniture.
Digital Motorbar™ XL cleaner head
Sucks up dust and hair. The de-tangling comb automatically clears hair from the brush bar. Intelligently adjusts suction power to match the floor type.³ So you can deep clean between carpets and hard floors – without changing the cleaner head.
How to empty and clean the bin
Overfilling the bin can reduce suction and affect the accuracy of the particle count. To maintain suction, empty before the debris reaches the MAX marker.
How to wash the brush bar
You can wash your Fluffy Optic™ cleaner head’s brush bar in warm water.
How to check for blockages
Your LCD screen will alert you if there’s a blockage in your machine’s airways. On - screen animation shows you which airflow pathways to check.
Changing the battery
The battery detaches in a click, without the need for screws. So it's easy to uninstall and replace. Batteries are available to purchase separately.
How to wash the filter
Your vacuum has a washable filter. We recommend washing it once a month to maintain optimum suction power. Leave the filter to completely dry for at least 24 hours before refitting to your machine.
Awkward gap tool
Long and narrow, with a 22° twist to clean car storage compartments, tight gaps and hard-to-reach places.
Adds up to 61cm of flexible reach to any non-powered tool attachment, to clean up high or down low in your home or car.
Built-in dusting and crevice tool
Transforms to a handheld in a click. The Built-in dusting and crevice tool is always at your fingertips for on-the-spot cleans.
Hair screw tool
Picks up long hair and pet hair, fast. De-tangling conical brush bar spirals hair straight into the bin.
Two tools in one. Wide nozzle and brush for precise cleaning around tricky edges and narrow spaces around your home and car.
Scratch-free dusting brush
Gentle on delicate surfaces. Self-cleaning – a rotating cuff keeps the soft bristles clear of dust.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previous of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. Open 8am-8pm Monday to Friday, 8am-6pm Saturday and Sunday
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can't repair your machine, we'll replace it while it's under guarantee. Fast.
We don't stop caring about our machines once they're yours. Activating your guarantee allows us to give you a tailored, complimentary, direct service for your machine. Even after your guarantee has ended, we'll still be on hand to help.
1Best accuracy achieved in Auto mode. Auto ramp feature in Auto mode only. Testing based on average in home usage according to Dyson internal test data. Microscopic dust is defined as particles less than 100 microns.
2Compared to the original Dyson Laser Slim Fluffy™ cleaner head. Effectiveness influenced by ambient light conditions, debris type and surface.
3Dynamic Load Sensing technology only applies in Auto mode with the Digital Motorbar™ XL cleaner head attached.