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Free shipping
Estimated delivery when order is placed before 12pm:
•Sydney & Melbourne metro: 1 – 2 days
•For other states and non-metro areas: 5 - 7 days
Please note: Tools and accessories are dispatched separately. Delivery Times may vary according to distance, and during holiday periods.
2 year guarantee
Our upright and barrel vacuums, cordless machines, fans, hair dryers are covered for 2 years on parts and labour. And when you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
45 day money back
Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.
You can contact us by:
Phone: 1800 239 766
Email: aucustomercare@dyson.com
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policy
Dyson Best price policy At Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
National Retailers are the following retailers, located in Australia: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, Big W, Costco, Shaver Shop, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
Speak to a Dyson Expert on 0800 345 7788. Our Dyson for Business UK-based helpline is open 9.00am-5.30pm Monday to Thursday and 9.00am-4.30pm on Friday, closed Saturday and Sunday.
Estimated delivery when order is placed before 12pm:
Sydney & Melbourne metro: 1 – 2 days
For other states and non-metro areas: 5 - 7 days
Delivery update: Australia Post has advised of the potential for delays of deliveries, including delivery of Express Post articles, due to the COVID-19 pandemic. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Please refer to the Australia Post website for updated information.
Please note: Tools and accessories are dispatched separately. Delivery Times may vary according to distance, and during holiday periods.
2 year guarantee
Our upright and barrel vacuums, cordless machines, fans, hair dryers are covered for 2 years on parts and labour.
And when you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
45 day money back
Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.
You can contact us by:
Phone: 1800 239 766
Email: aucustomercare@dyson.com
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policy
Dyson Best price policy At Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you'll need to know:
Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
National Retailers are the following retailers, located in Australia: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, Big W, Costco, Shaver Shop, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
Dyson’s patented cyclones create forces of 79,000g to fling dust into the bin without clogging the filter, so there’s no loss of suction.
Dyson Hyperdymium™ motor
A Dyson Hyperdymium™ motor spins at up to 125,000rpm to generate the most powerful suction of any cordless vacuum.¹
Advanced whole-machine filtration
Six-layer filtration captures 99.97% of particles as small as 0.3 microns.4
Advanced LCD screen
Displays second-by-second run time and performance updates, for more control over your clean..
2,736,000 carbon fibre filaments
Black anti-static carbon fibre filaments release fine dust from hard floors.
7,815 stiff nylon bristles
Thicker nylon bristles drive deep to remove ground-in dirt from rugs and carpets.
Intelligently reports in real time
The LCD screen shows available cleaning time plus other real-time information such as power mode, filter maintenance reminders and blockage reports.
Switch easily between three power modes
Auto mode
Automatically adjusts suction power across different floor types to optimise battery life.
Eco mode
Up to 60 minutes of run time.³ Ideal for longer cleans on all floor types.
Boost mode
The most powerful suction of any cordless vacuum for intensive spot cleaning.¹
“Relentlessly engineering better machines is what drives us. It’s an obsession. That’s why nothing else really works like a Dyson.”
James Dyson, Engineer and founder
Additional features
Cleans everywhere
The versatility of Dyson cordless technology makes cleaning easier all around your home.
Easy to empty
Large 1.9L bin means less stopping, while the ‘point and shoot’ system makes emptying easy and hygienic.
Neatly stores and charges
Simply drop your Dyson V11™ vacuum into the wall-mounted charging dock, ready to grab and go again.
Single-button battery release
Remove and replace for even longer-lasting power with additional batteries. Battery packs can be charged on or off the machine. Additional batteries available to buy separately.
Re-engineered for even bigger cleans
All the suction power of a Dyson V11™ vacuum with a 25% wider cleaner head to cover more floor with each sweep, and a 150% bigger bin for longer cleans between emptying.
25% wider cleaner head
The 32cm wide High Torque XL cleaner head covers 25% more floor with each sweep than the Dyson V11 Absolute Extra vacuum, for faster room cleaning.
Power and intelligence. Now in a larger format.
All the suction power of a Dyson V11™ vacuum with a 25% wider cleaner head, and a 150% bigger bin for longer cleans between emptying. Intelligently senses and adapts to different floors, to deep clean your whole home. With fade-free battery power and a battery-saving trigger. And real-time reporting on the LCD screen to give you control of your clean.
Estimated delivery when order is placed before 12pm:
Sydney & Melbourne metro: 1 – 2 days
For other states and non-metro areas: 5 - 7 days
Delivery update: Australia Post has advised of the potential for delays of deliveries, including delivery of Express Post articles, due to the COVID-19 pandemic. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Please refer to the Australia Post website for updated information.
Please note: Tools and accessories are dispatched separately. Delivery Times may vary according to distance, and during holiday periods.
2 year guarantee
Our upright and barrel vacuums, cordless machines, fans, hair dryers are covered for 2 years on parts and labour.
And when you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
45 day money back
Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.
You can contact us by:
Phone: 1800 239 766
Email: aucustomercare@dyson.com
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Best price policy
Dyson Best price policy At Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale.
Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
Satisfactory proof of current advertised price by a National Retailer is required (eg. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Verbal and written offers are excluded.
National Retailer’s price must be publicly available in Australia and exclude member-only offers, corporate reward programs or employee discounts
National Retailers are the following retailers, located in Australia: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, Big W, Costco, Shaver Shop, David Jones and Myer. Other National Retailers may be added by Dyson from time to time by updating this section of the website.
¹Suction tested to IEC 62885-2 CL5.8 and 5.9 at the cleaner head, using a High Torque XL cleaner head, against the cordless stick market, tested in Boost mode. ²Additional battery and charger available to buy separately. ³Applies in Eco mode on hard floors. 4Tested against ASTM F1977-04 (particles sized 0.3-0.5 microns), tested in Boost mode. 5Compared to Dyson V11™ Absolute Extra.
2 year guarantee
45 day money back
Best price policy
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