Support for your Dyson V7 Advanced™ vacuum
Here you can find helpful tips and advice, how-to videos, your user manual and more.
Watch the quick-start video
Our video shows you how to assemble and set up your vacuum, so it's ready to use.1
Using your machine
Getting to know your power modes
Powerful suction mode
The optimum balance of power and run time. For everyday cleaning.
For the toughest tasks. Designed for quick, intensive cleaning of ground-in dirt.
Understanding battery life
The LED on your machine indicates the battery level when in use, and the status of your battery while charging.
Motorbar™ cleaner head
De-tangling vanes automatically clear wrapped hair from the brush bar as your clean. The integrated motor drives stiff nylon bristles into carpets to capture ground-in dirt.
Powerful 3-in-1 cleaning
In just one click, your vacuum transforms to a handheld cleaner. With a choice of accessories to clean hard-to-reach areas all around your home and car.
Our accessories add even greater versatility. Each can be attached to the wand for cleaning up high, or directly to your machine for handheld cleaning.
*Your machine may not come with both the below attachments
Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
Charging the battery
You can charge the battery from a household power socket. Or by installing a Dyson wall dock, available to buy separately. Watch how.
Charge between cleans
It can take up to 5 hours to fully charge your battery. When the green tick is displayed, charging is complete.
Leave it charging
Your battery is designed to be left plugged in, so it's always ready to use.
Why it's important to clean your filter regularly
The filter captures microscopic dust, which can accumulate and affect performance. Help maintain suction by washing the filter at least once a month, or more frequently if used heavily.
How to clean your filters
1. Remove your Dyson filters
Lift the filter out of the cyclone assembly (filter A). Twist and remove the filter at the back of your machine (filter B).
2. Remove excess dust
Tap your filters lightly to remove any loose dust and debris.
3. Wash filter A
Hold under running water and squeeze gently until the water runs clear. Squeeze and twist filter to remove excess water.
4. Wash filter B
Wash the inside under cold, running water. Repeat until the water runs clear. Firmly shake the filter until no water comes out.
5. Leave to dry for 24+ hours
Dry your filters in a well-ventilated, warm place for at least 24 hours. Place filter B with the open end facing up. Your filters must be completely dry before you put them back into the machine, or it could damage the motor.
6. Refit the filters
Screw filter B onto the back of your machine, rotating clockwise. Push filter A back into the cyclone assembly.
Emptying and cleaning the clear bin
Overfilling the bin can reduce suction and affect performance. To maintain suction, empty as soon as debris reaches the MAX marker. Cleaning the bin removes dust build-up and helps optimise performance.
Your machine will pulse and then stop if there's a blockage. Our video shows you how to check and remove debris1.
Discover more on social media
Share your Dyson experience with #DysonHome and #DysonCordless, and discover our global community. Explore how-to videos, expert tips and advice, and learn about the latest pioneering Dyson technology.
Expert advice at the Dyson Demo and online
Expert advice at the Dyson Demo and online
Our Dyson Experts are on hand at the Dyson Demo store and online to help you get the most from your Dyson V7 Advanced™ vacuum.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Freephone and live chat. Available Monday to Friday from 8am to 6pm and Saturday from 8am to 5pm AEST.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.
1Small details may vary.