Support for your Dyson V8™ vacuum with star pre-filter

A full charge takes up to 5 hours.

Yes, the battery is designed to be left on charge, to ensure your vacuum is ready for the next use.

We recommend charging your machine after every clean to maximise run time.

Your machine will pulse to alert you if there’s a blockage.

This will usually be around once a month, but may be more frequent if you use your machine more heavily. After cleaning the filter, always leave it to dry for at least 24 hours. You must ensure it's completely dry before refitting. We recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.

We’ve re-engineered the Dyson Motobar™ cleaner head to include de-tangling technology. While it still powerfully sucks up dust and hair from all floors, we’ve added a de-tangling comb that automatically clears hair from the brush bar.

The de-tangling comb on the brush bar has 56 polycarbonate vanes to prevent tangling around the bristles. The comb is always in contact with the brush bar as it spins to prevent wrapping, so hair is sucked straight into the bin.

Your machine works independently and doesn't currently connect to the MyDyson™ app.

If your Dyson V8™ vacuum has a short run time, it could be for a number of reasons:

• The power mode may need changing – Use the correct power mode for different cleaning tasks.
• The filters may need cleaning – Wash your filters once per month to clean away any debris.
• The cyclone may need cleaning – Detach your cyclone and clean it with a microfibre cloth.
• The battery needs replacing – Order batteries at Dyson.com.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If your Dyson V8™ vacuum doesn't have any power, or isn't turning on, it could be for a number of reasons:

• The battery has run out – Charge it on the dock or at the socket.
• The cyclone isn't fitted correctly – Make sure the cyclone is fully pushed down.
• The battery needs replacing – Order batteries at Dyson.com.
• The main body is faulty – Contact our customer support to organise a replacement.
• The charger is faulty – Order a spare charger at Dyson.com.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If your Dyson V8™ vacuum cuts out, pulses or keeps shutting off, it could be for a number of reasons:

• The machine is blocked – Take your machine apart and check for blockages.
• The bin inlet may be stuck – Remove any blockages from the bin inlet.
• The filters may need cleaning – Wash your filters once per month to clean away any debris.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If your Dyson V8™ vacuum is performing poorly, or losing suction, it could be for a number of reasons:

• The filters may need cleaning – Wash your filters once per month to clean away any debris.
• The power mode may need changing – Use the correct power mode for different cleaning tasks.
• The tools may need cleaning – Clean them with a microfibre cloth and remove any blockages.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If your Dyson V8™ vacuum is jammed or blocked, it could be for a number of reasons:

• The filters may need cleaning – Wash your filters once per month to clean away any debris.
• The bin may need emptying – Empty your bin whenever it reaches the Max fill line.
• The bin inlet may be stuck – Remove any blockages from the bin inlet.
• The tools may need cleaning – Clean them with a microfibre cloth and remove any blockages.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If you're encountering a blockage or loss in performance with your Dyson V8™ vacuum, it could be because you need to clean your filters. To do so:

• Remove the pre-filter – Lift it out of the top of the machine.
• Unlock the post-filter – Rotate it anti-clockwise until the two solid black dots line up.
• Wash the filters – Using cold water only, run water over the outside of the filters until the water runs clear.
• Remove excess debris and water – Turn the filter upside down and shake to remove any excess debris. Squeeze and twist the pre-filter with both hands to ensure excess water is removed, then tap and shake the post-filter to expel any remaining water.
• Allow the filters to dry completely – Leave the filter to dry with the open end facing up for as long as possible. Ensure the filter is completely touch dry before refitting.
  Warning: Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame.
• Refit the pre-filter – Place the dry filter back into the top of the machine and ensure it is fitted properly.
• Lock the post-filter – Rotate the post-filter clockwise until it locks in place and the solid black dot lines up with the empty circle.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

Your Dyson V8™ vacuum features lights to communicate processes and needs to you. They include:

Lights during charging

• One blue flashing light – Charging, low charge.
• One solid blue light and one flashing blue light – Charging, medium charge.
• Two solid blue lights and one flashing blue light – Charging, nearly full.
• No lights – Charged, on standby.
• One red flashing light – Battery fault.
• One red flashing light and one blue flashing light – Charger fault.

Lights during use

• Three blue lights – High level of charge.
• Two blue lights – Medium level of charge.
• One blue light – Low level of charge.
• One flashing blue light – Battery empty, needs recharging.
• One flashing red light – Battery fault.
• One solid red light – Main body fault.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.