Support for your Dyson V15s Detect Submarine™ wet and dry vacuum cleaner
Here you can find helpful tips and advice, how-to videos, your user manual and more.
Getting to know your power modes for vacuuming
Your vacuum has three power modes for dry vacuum-cleaning tasks: Auto/Med mode, Eco mode, Boost mode. Change mode by tapping the selection button.
Getting to know your power modes for wet cleaning
When you attach the Dyson Submarine™ wet roller head, a water droplet icon appears on screen, indicating automatic switch to wet cleaning.
Getting to know your LCD screen
Your Dyson vacuum cleaner has a user screen displaying helpful cleaning information. Colour-coded bars rise and fall as you clean, indicating how many particles are being removed. So you know when to carry on cleaning – and when the surface is clear.
Dyson Submarine™ wet roller head
Washes hard floors – tile, stone, wood, ceramic, vinyl, linoleum and laminate. The motorised wet roller picks up liquids, debris and stains. For best results, it's important to wash the Submarine™ wet roller head after every use.
Fluffy Optic™ cleaner head
Cleans hard floors. Dyson illumination makes invisible dust visible on hard floors, showing you where to clean. Anti-static black carbon fibre filaments pick up fine particles from hard floors and crevices.
Fluffy Optic™ cleaner head only available on Dyson V15 Detect Submarine™ Complete model
Digital Motorbar™ cleaner head
Deep cleans carpets and rugs. The motorised brush bar drives stiff nylon bristles into carpet to remove deep-down dust. Polycarbonate hair removal vanes automatically de-tangle hair from the brush bar as you clean.
Watch our video guides on how to keep your machine performing at its best.
Emptying and cleaning the bin
You can help to maintain suction by emptying the bin before the debris reaches the MAX line. Remove the bin from the machine to clean thoroughly.
Checking for blockages
If your machine detects a blockage, the motor will pulse six times to alert you – and you won't be able to continue until the blockage is cleared. Remove the wand, bin and cleaner head to find and clear the blockage.
Washing your brush bar
To maintain performance, clean your machines washable brush bar. Simply detach, wash with cold water, leave to dry and then reattach. Fluffy Optic™ cleaner head only available on Dyson V15 Detect Submarine™ Complete model
1. Turn off the power
Remove your vacuum from the docking station and twist the filter counterclockwise to remove it from the body.
2. Remove dust and debris
Tap your filter unit lightly on the side of the sink or bin, to remove loose dust and debris.
3. Wash the filter
Wash the filter with cold tap water, gently squeezing the water out with your hands. Avoid using detergent or washing in a dishwasher or washing machine.
4. Gently shake
Fill the inside with water, cover both sides with your hands, and shake lightly. Wash until the water is clear.
5. Dry for at least 24 hours
Allow the filter to air dry in a well-ventilated area for at least 24 hours, with the wide mouth facing down.
6. Let it dry completely
Your filter must be completely dry before you return it to your machine, or it could damage the motor. Do NOT dry in a tumble dryer, microwave or near a naked flame.
Hair screw tool
Anti-tangle conical brush bar picks up long hair and pet hair – and spirals it straight into the bin. Fast.
Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previous of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. Open 8am-8pm Monday to Friday, 8am-6pm Saturday and Sunday
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can't repair your machine, we'll replace it while it's under guarantee. Fast.