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Frequently asked questions

Press the release buttons, remove the old filter, and replace with a genuine Dyson filter. Follow the full instructions in your user guide or visit the our Dyson support site for more Dyson purifier guides and tips.

Press the release buttons, remove the old filter, and replace with a genuine Dyson filter. Follow the full instructions in your user guide or visit the our Dyson support site for more Dyson Hot+Cool™ purifying fan guides and tips.

Dyson purifiers track filter life and alert you via the LCD display or MyDyson™ app when it’s time to replace.

Your purifier will notify you when it’s time. You can also check filter life in the MyDyson™ app.

Order genuine Dyson remotes from dyson.com.au or contact Dyson.

Use the control buttons on the machine’s body or via the MyDyson™ app if your machine is Wi-Fi enabled. Refer to your user manual for guidance or visit the Dyson support site.