Contact us

Our customer care team is available Mon-Fri 8:00am - 6:00pm EST, Sat-Sun 8:30am - 4:00pm EST.

 

Turbine head not working properly

Check the Turbine head openings

  • With the Turbine head removed, check the openings on the tool for blockages and remove if necessary.

 

Unlock the brushbar endcap

NB: Beware of sharp objects when checking for blockages.

  • If you cannot clear an obstruction you may need to remove the brush bar.
  • Use a coin to unlock the fastener marked with a padlock.

 

Remove the brushbar

  • Carefully remove the brushbar and clear any debris.

 

Refit the brushbar

  • Replace the brush bar and secure it by tightening the fastener.
  • Ensure it is fixed firmly before operating the appliance.
  • Re-fit the Turbine head and test the machine.