Terms & Conditions

  1. Dyson Appliances (Aust.) Pty Limited (A.B.N. 50 073 072 509), 8-10 Mangrove Lane, Taren Point, NSW 2229 is referred in these terms and conditions as “Dyson”, "we", "us" and "our". Reference to "you" and "your" mean the user of this website, Dyson’s customer and/or purchaser of goods.
  2. The trade marks and logos displayed on this site are trade marks of Dyson's parent company in the United Kingdom, Dyson Limited (except where indicated)). Nothing contained on this website should be construed as granting, by implication, estoppel or otherwise, any licence or right to use any trade mark or logo displayed on this site without the written permission of Dyson.
  3. Assume that everything that you read on this website is protected by copyright unless otherwise stated. You may only use material on this website for personal, non-commercial use. You do not have permission to copy, reproduce, republish, up-load, post, communicate, transmit or distribute in any way any of the contents of this website for public or commercial purposes without the written permission of Dyson.
  4. By using this website you agree to accept the laws in force in New South Wales as governing the relationship between Dyson and yourself. You also irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales or any other court having jurisdiction in Australia as may be nominated by Dyson. This site may be accessed throughout Australia and overseas. Dyson makes no representation that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia.
  5. Remember to check the Conditions when you use the website as we may change the Conditions from time to time and you will be subject to the Conditions in force at the time that you use the website. We may change the prices and availability of goods without notice to ensure they are as up to date as possible.
  6. We try to make sure all the information on the website is accurate, but if we have made a mistake and you spot it, please let us know. Please regularly update your computer’s virus protection software as we can’t guarantee that the website will be free from viruses.
  7. We may suspend or terminate access to the website without notice.
  8. Dyson reserves the right to end promotions before the advertised closing date.

Using the Website

  1. The trade marks and logos displayed on this site are trade marks of Dyson's parent company in the United Kingdom, Dyson Limited (except where indicated)). Nothing contained on this website should be construed as granting, by implication, estoppel or otherwise, any licence or right to use any trade mark or logo displayed on this site without the written permission of Dyson.
  2. Assume that everything that you read on this website is protected by copyright unless otherwise stated. You may only use material on this website for personal, non-commercial use. You do not have permission to copy, reproduce, republish, up-load, post, communicate, transmit or distribute in any way any of the contents of this website for public or commercial purposes without the written permission of Dyson.
  3. By using this website you agree to accept the laws in force in New South Wales as governing the relationship between Dyson and yourself. You also irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales or any other court having jurisdiction in Australia as may be nominated by Dyson. This site may be accessed throughout Australia and overseas. Dyson makes no representation that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia.
  4. Remember to check the Conditions when you use the website as we may change the Conditions from time and time and you will be subject to the Conditions in force at the time that you use the website. We may change the prices and availability of goods without notice to ensure they are as up to date as possible.
  5. We try to make sure all the information on the website is accurate, but if we have made a mistake and you spot it, please let us know. Please regularly update your computer’s virus protection software as we can’t guarantee that the website will be free from viruses.
  6. We may suspend or terminate access to the website without notice.
  7. Dyson reserves the right to end promotions before the advertised closing date.

Buying from the Website

  1. You acknowledge and warrant to Dyson that:
    • a) you are an Australian resident aged 18 years or over;
    • b) you will be liable for all costs, fees, charges and other amounts which may become payable to Dyson as a result of your use of this website;
    • c) you are not breaching any requirement of any applicable law relating to the privacy of personal information by providing the information to Dyson; and
    • d) all information (including credit card details) you provide to Dyson is true and complete.
  2. Your telephone order or on-line purchase order (as applicable) is an offer to buy from Dyson. All Australian orders should include a daytime delivery address and contact details. Dyson reserves the right not to accept an order at its sole discretion.
  3. By providing your details, you consent to receiving related communications from us, including confirmation that the order has been received by Dyson. Confirmation of the order does not constitute acceptance of your order. Dyson reserves the right at any time after receipt of your order to accept or decline your order for any reason (including stock run out), regardless of whether your order has been confirmed or your credit or debit card has been charged or paypal has been cleared. If your order is declined or cancelled by Dyson after the payment for the purchase, Dyson will promptly refund your payment to the credit or debit card or method you originally used for the purchase.
  4. Payment for the goods which you order must be made either by credit or debit card issued by Mastercard or Visa, or Paypal.
    • a) Your credit or debit card, or Paypal will be charged at the time of Dyson receiving your order and prior to the time that the goods are dispatched and received by you. Dyson will provide you with an invoice number as confirmation of the order. If your payment is rejected by the card issuer your order will not be dispatched. Payment is made at your own risk.
  5. If you pre-order for the goods, order goods which are currently out of stock, or book a delivery slot in advance, Dyson and its payment partners will authorise or reserve a charge on your credit or debit card, or Paypal for any amount up to the full value of the goods at any time between the order being placed and the goods being delivered. If the authorisation has expired or for any reason has failed, Dyson reserves the right to re-authorise up to the full amount, either before or after dispatch of the goods. In which case, Dyson will notify you via the email address provided during checkout. If Dyson does not receive re-authorisation from your credit or debit card issuer, or Paypal, then Dyson will contact you so that you can provide Dyson with another payment method. If in the unlikely event that the price increases from when it was originally ordered, Dyson will contact you 7 days before requesting re-authorisation from your credit or debit card issuer, or Paypal.
  6. The price of the goods (including for parts and accessories) (inclusive of GST), the applicable delivery costs and availability of the goods displayed on this website are subject to change without notice. The title to goods will only pass following payment in full.
  7. Delivery dates of the goods are intended to be an estimate only.
  8. Orders will only be accepted from and dispatched to street addresses in Australia.
  9. Orders will be delivered by post and we aim to have the goods delivered to you within 5-7 days of the acceptance of your order, subject to availability of stock. Delivery of the products may be totally or partially suspended by Dyson during any period in which Dyson may be prevented or hindered from delivery by its normal means of delivery or supply through any circumstances outside its reasonable control, including but not limited to strikes, lockouts, unavailability of stock, accidents or breakdowns of plant or machinery. Dyson will not be liable for any damages not reasonably foreseeable arising from its failure to deliver any or all of the products.
  10. Any failed delivery attempt due to incorrect details provided by you must be paid for by you. Subsequent delivery attempts may incur additional delivery charges.
  11. To the fullest extent permitted by applicable law, Dyson (including its employees, officers, agents and contractors) makes no representations about the materials contained on this website or any websites linked to this website.
  12. To the fullest extent permitted by applicable law, Dyson (including its employees, officers, agents and contractors):
    • a) is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may suffered be directly or indirectly, in connection with use of this website including but not limited to interference with or damage to your computer systems; and
    • b) excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this website.
  13. The Australian Consumer Law provides for statutory guarantees that cannot be excluded by law. The limitations outlined in clause 11, and anywhere else in those document, will not operate to the extent they are inconsistent with those statutory guarantees.
  14. Any information that you disclose on this site may be used by Dyson, its agents and contractors in relation to the provision of products. Dyson will comply with its privacy statement in relation to any personal information you provide to Dyson. To view the privacy policy please click here

    Dyson may vary these terms and conditions at any time. Any variations become effective on posting. By making a purchase through this site after the terms and conditions have been varied, you agree to be bound by the variation.

  15. You may cancel your order at any time up to 14 days after receiving the goods by notifying us in writing either by:

    a. post to:

    Customer Service Centre
    Dyson Appliances (Aust.) Pty Limited
    8-10 Mangrove Lane
    Taren Point NSW 2229

    b. fax to (02) 9526 7122 marked for the attention of the Customer Service Centre;
    c. or email to aucustomercare@dyson.com


    You must return the goods, unused and sealed in their original packaging to: Dyson Accessories, 8-10 Mangrove Lane, Taren Point NSW 2229. Please contact us via phone on 1800 239 766 or email at aucustomercare@dyson.com prior to return and we will provide details on how to return, including an Australia Post returns label with tracking number to cover postage. Note that if you fail to take reasonable care of the goods we might not be able to accept their return. Otherwise, we will refund the full purchase price to you. 


    If your goods are being returned for a defect, please contact us prior to return. We will provide details on how to return, including a reply paid number to cover postage.

Privacy Statement (Warranty Forms)

Dyson Appliances (Aust.) Pty Limited (Dyson) may collect and use your personal information to provide you updates on latest products and services, to analyze and research on customer’s choice on products, to provide products and services you have requested and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom.

If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes.

Our privacy policy, located at http://www.dyson.com.au/support/privacy-policy.aspx, contains information about how you may access and correct your personal information held by Dyson, and the privacy complaints handling process of Dyson.

You may contact Dyson at aucustomercare@dyson.com.au.

If you wish to receive information and updates about Dyson’s products and services, please tick this box

Under the Australian Privacy Principles, before Dyson discloses personal information overseas, Dyson will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick this box.

Note: If you do not provide consent, then Dyson may not be able to fulfill the Purposes.

Dyson 30 day money back guarantee


    1. Information on this offer and how to claim forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
    2. To be eligible to claim the offer, you must have purchased a Dyson product from Dyson at www.dyson.com.au or by phone from Dyson’s customer contact centre.  
    3. To be eligible to claim under this offer: (i) the product must have been used under normal household conditions and maintained according to the instructions supplied; and (ii) you must produce such evidence as is reasonably required by Dyson to establish that the product is not subject to any hire purchase, lease, rental or other agreement, a result of which being that another party has an interest in or charge over the product.
    4. To be eligible for a refund under this offer, you must contact Dyson’s customer care centre by phone at 1800 239 766 or email at aucustomercare@dyson.com and lodge your claim within 30 days of purchase. 
    5. Dyson reserves the right to verify the validity of all claims made in connection with this offer.  If your claim is assessed as valid, Dyson will provide you with instructions on how to return your machine to Dyson’s Australian premises (address below).  Dyson will cover the cost of the courier of the product within Australia.
    6. The product, all accessories and any gifts or bonus products must be returned undamaged, in full working order, in original packaging and with original proof of purchase.
    7. Dyson has absolute discretion to determine whether these Terms and Conditions have been satisfied entitling you to a refund under this offer.
    8. If authorised by Dyson, allow 30 days to receive the refund from the date of authorisation.
    9. This offer is in addition to, and does not exclude, restrict or modify, any rights you have under the Australian Consumer Law.
    10. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions.
    11. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim form that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
    12. Dyson may collect and use your personal information to provide you updates on latest products and services, to analyse and research on customer’s choice on products, to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at http://privacy.dyson.com/ or contact us at aucustomercare@dyson.com  with any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick this box above. Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.
    13. Dyson’s decision is final and no correspondence will be entered into.
    14. In these terms, “Dyson” is Dyson Appliances (Aust.) Pty Limited, 8-10 Mangrove Lane, Taren Point, NSW, 2229 ABN 50 073 072 509


Best Price Policy


    1. Information on the Dyson Best Price Policy and how to claim forms part of these Terms and Conditions. By participating in this offer, you accept these Terms and Conditions. 
    2. If you find a Dyson product that is available from Dyson at www.dyson.com.au (Website) advertised at a lower price by a National Retailer (as defined in section 3), Dyson will match that advertised price subject to these Terms and Conditions. .
    3. National Retailers are the following Australian retailers: Harvey Norman, Bing Lee, The Good Guys, JB Hi-Fi, Big W, Costco, Shaver Shop, David Jones and Myer. Dyson may, in its discretion, add other retailers to the National Retailers by updating these terms and conditions and publishing them on the Website.
    4. Comparative product must be in stock and readily available for sale at a retail outlet [or online from a National Retailer and be the identical model to a Dyson product available on the Website.
    5. Comparative product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products, as well as products available for purchase at a Dyson warehouse sale are excluded.
    6. Price match not available where National Retailer’s lower price is due to member-only offers, corporate reward programs or employee discounts. 
    7. You must provide satisfactory proof of current advertised price of the comparative product by a National Retailer to Dyson (eg. flyer, catalogue, website URL or email).  Proof must be verifiable by Dyson and price must be stated in Australian dollars.  Verbal and written offers are excluded.
    8. Where National Retailer’s lower price is due to an error in advertising (theirs or Dyson’s), this is excluded. 
    9. Dyson reserves the right to limit the quantity of a product available for purchase under the Best Price Policy by a customer, at its discretion. 
    10. To claim under Dyson’s Best Price Policy, you must contact Dyson’s customer care centre by phone at 1800 239 766
    11. Dyson reserves the right to verify the validity of all price matching claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions.
    12. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim that is lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
    13. Dyson may collect and use your personal information to provide you updates on latest products and services, to analyse and research on customer’s choice on products, to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at http://privacy.dyson.com/ or contact us at aucustomercare@dyson.com  with any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick this box above. Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.
    14. This Best Price Policy is offered by Dyson Appliances (Aust.) Pty Limited in accordance with these Terms and Conditions. 
    15. In these terms, “Dyson” is Dyson Appliances (Aust.) Pty Limited, 8-10 Mangrove Lane, Taren Point, NSW, 2229 ABN 50 073 072 509.

     

Dyson Bounty Bag Offer

    1. Information on how to claim and Dyson’s offers in connection with the Dyson Bounty Bag offer forms part of these Terms and Conditions. By using the promotional code received by you in connection with Dyson Bounty Bag offer, you accept these Terms and Conditions and the terms and conditions on the Dyson Bounty Bag off leaflet (including the promotional code) provided to you by Dyson.
    2. A promotional code issued to you is valid during the specified time period and on the terms and conditions set out in the Dyson Bounty Bag offer leaflet provided to you.
    3. Dyson reserves the right to verify the validity of all purchases made through the Dyson Bounty Bag offer and reject any purchase that is made in breach of Dyson’s terms and conditions (including any terms and conditions that apply to a promotional code issued under the Dyson Bounty Bag offer).
    4. A promotional code is valid for one use in one transaction and is not transferable or exchangeable and cannot be taken as cash.  Promotional codes are able to be redeemed online only at www.dyson.com.au, and is not able to be used for purchase of Dyson products in stores at retailers or in conjunction with any other offer. Stock is subject to availability. No rain checks.
    5. Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, Dyson excludes all liability (including for negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason.
    6. Dyson may collect and use your personal information to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to your purchase and the warranty (e.g. warranty registration, product recalls) (“the Purposes”). With your consent, Dyson may also collect and use your personal information to provide you with updates on our latest products and services, to analyse and conduct research about customer choices and for other marketing related purposes. In doing so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of these recipients may be located overseas, including in the United States of America, Amsterdam and the United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at privacy.dyson.com or you can contact us at aucustomercare@dyson.com for any queries.
    7. In these terms and conditions, Dyson means Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509), of 8-10 Mangrove Lane, Taren Point, NSW, 2229.

Dyson Academy

    1. Information on how to claim, Dyson’s offers in connection with the Dyson Academy, and the promotional card received by you form part of these Terms and Conditions. By using the promotional code received by you in connection with the Dyson Academy, you accept these Terms and Conditions and the terms and conditions on the promotional card (including the promotional code) provided to you by Dyson.
    2. The Dyson Academy program is run by Dyson for eligible retail partners, as determined by Dyson.  Dyson offers promotional codes in connection with the Dyson Academy for training purposes and to increase product awareness of participants.
    3. A promotional code issued to you in connection with the Dyson Academy program is valid during the specified time period on the promotional card, and on the terms and conditions set out in the promotional card provided to you.
    4. To be eligible to claim, participants must be employees of a retail partner participating in the Dyson Academy program, and attend a Dyson Academy event.
    5. Dyson reserves the right to verify the validity of all purchases made through the Dyson Academy program and reject any purchase that is made in breach of Dyson’s terms and conditions (including any terms and conditions that apply to a promotional code issued under the Dyson Academy program).
    6. A promotional code is valid for one product purchased from the Dyson Cyclone V10TM range only in one transaction, is not transferable or exchangeable, and cannot be taken as cash.  Purchases made using a promotional code under the Dyson Academy program must be for personal use only.
    7. Promotional codes are able to be redeemed online only at www.dyson.com.au, and are not able to be used for purchase of Dyson products in stores at retailers or in conjunction with any other offer. Stock is subject to availability. No rain checks.
    8. Dyson reserves the right to cancel, terminate, modify or suspend the offer at any time without prior notice.  
    9. Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, Dyson excludes all liability (including for negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason.
    10. Dyson may collect and use your personal information to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to your purchase and the warranty (e.g. warranty registration, product recalls) (“the Purposes”). With your consent, Dyson may also collect and use your personal information to provide you with updates on our latest products and services, to analyse and conduct research about customer choices and for other marketing related purposes. In doing so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of these recipients may be located overseas, including in the United States of America, Amsterdam and the United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at privacy.dyson.com or you can contact us at aucustomercare@dyson.com for any queries.
    11. In these terms and conditions, Dyson means Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509), of 8-10 Mangrove Lane, Taren Point, NSW, 2229.


Dyson Purifier Bonus Filter Promotion

TERMS AND CONDITIONS: Bonus filter – with any purchase of an eligible Dyson purifier (as set out below) from 22 November 2017 until stocks last.

  1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
  2. Offer is open to residents of Australia.
  3. The offer commences on 22 November 2017 and is available while stocks last (“Offer Period”).
  4. To be eligible to claim the gift, claimants must have purchased an eligible Dyson purifier from Dyson at www.dyson.com.au or through Dyson Customer Service on 1800 239 766 during the Offer Period. Eligible Dyson purifiers are: Pure Hot+Cool Link™, Pure Cool Link™ tower, Pure Cool Link™ desk (DP01WS, TP02WS, HP02WS, DP02WS, TP03WS, HP03WS and HP03BN). Offer not available for any other Dyson fan or heater.
  5. To be eligible to claim the bonus filter on purchases of eligible Dyson purifiers at www.dyson.com.au, the bonus filter needs to be added to cart before proceeding to checkout.
  6. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions.  Only one claim permitted per purchase.
  7. Please allow 60 days for delivery of gift.
  8. Gift is not transferable or exchangeable and cannot be taken as cash.
  9. Not available in conjunction with any other offer.
  10. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
  11. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at aucustomercare@dyson.com for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. By ticking the Terms and Conditions acceptance box, you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes. Note: If you do not provide consent, then Dyson may not be able to fulfill the Purposes.
  12. “Dyson” is Dyson Appliances (Aust.) Pty Limited, 8-10 Mangrove Lane, Taren Point, NSW, 2229 ABN 50 073 072 509.

Bonus tools for Upright and Barrel vacuums

TERMS AND CONDITIONS: Free Eligible Tools – with any purchase of an eligible Dyson vacuum cleaner (as set out below) from 22 November 2017 until stocks last.

1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
2. Offer is open to residents of Australia.
3. The offer commences on 22 November 2017 and is available while stocks last (“Offer Period”).
4. To be eligible to claim, claimants must have purchased an eligible Dyson vacuum cleaner from Dyson at www.dyson.com.au or through Dyson Customer Service on 1800 239 766 during the Offer Period. Eligible Dyson vacuum cleaners are: Big Ball Origin, Cinetic Big Ball Multi Floor, Cinetic Big Ball Allergy, Cinetic Big Ball Animal, Cinetic Big Ball Animal Pro, Small Ball Multi Floor, Ball Animal. Offer not available in connection with any other promotion or offer. Offer not available for any other Dyson vacuum cleaners or product.
5. The eligible tools will vary depending upon model of eligible Dyson vacuum cleaner selected for purchase. Eligible tools will be presented within the checkout process after the chosen eligible Dyson vacuum cleaner has been added to cart. The following tools may be available depending on model chosen: Groom tool, Flexi crevice tool, Soft dusting brush, Up-top tool, Mattress tool and Reach under tool.
6. How to participate: (a) Select an eligible Dyson vacuum cleaner during the Offer Period. Add the Dyson machine to basket. (b) Select up to 3 bonus tools from eligible tool range during checkout. You may not select the same tool multiple times. (c) Proceed to complete checkout. (d) Once payment has been authorised successfully your order will be dispatched. Please note that tools may be dispatched separately.
7. Returns: If you have participated in this offer and wish to return your machine please contact our free Helpline number on 1800 239 766 or email aucustomercare@dyson.com for more information.  If returned, all tools eligible as part of this offer must be returned at the same time as the machine.  
8. Dyson reserves the right to verify the validity of all orders and disqualify any claimant for tampering with the claim process or for submitting an order which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase. 9. Please allow up to 30 days for delivery of the bonus tools.
10. Gift is not transferable or exchangeable and cannot be taken as cash.
11. Not available in conjunction with any other offer.
12. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at aucustomercare@dyson.com for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. By ticking the Terms and Conditions acceptance box, you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes. Note: If you do not provide consent, then Dyson may not be able to fulfill the Purposes.
14. “Dyson” is Dyson Appliances (Aust.) Pty Limited, 8-10 Mangrove Lane, Taren Point, NSW, 2229 ABN 50 073 072 509.

 


Bonus Bag Promotion

TERMS AND CONDITIONS: Dyson Supersonic™ Bonus Gift Bag – with any purchase of an eligible Dyson Supersonic™ hair dryer (as set out below) from the 19th March 2018 until stocks last.

1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.

2. Offer is open to residents of Australia.

3. The offer commences on 19th March 2018 and is available while stocks last or until Dyson elects to end the offer (“Offer Period”).

4. To be eligible to claim, claimants must have purchased an eligible Dyson Supersonic™ hair dryer from www.dyson.com.au during the Offer Period. Eligible Dyson Supersonic™ hair dryers are: Dyson Supersonic™ Iron/Fuchsia, Dyson Supersonic™ White/Silver, Dyson Supersonic™ Iron/Fuchsia with leather case, Dyson Supersonic™ Iron/Red with red case, and Dyson Supersonic™ Black/Purple with black case. Offer not available with any other Dyson products. Offer not available in connection with a Dyson Supersonic™ hair dryer redeemed under reward programs.  

5. For purchases of eligible Dyson Supersonic™ hair dryers at www.dyson.com.au, the bonus gift must be added to cart during checkout.

6. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase.

7. Please allow 60 days for delivery of gift.

8. Gift is not transferable or exchangeable and cannot be taken as cash.

9. Not available in conjunction with any other offer.

10. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.

11. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at aucustomercare@dyson.com for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. By ticking the Terms and Conditions acceptance box, you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes. Note: If you do not provide consent, then Dyson may not be able to fulfill the Purposes.

12. “Dyson” is Dyson Appliances (Aust.) Pty Limited, 8-10 Mangrove Lane, Taren Point, NSW, 2229 ABN 50 073 072 509.



Dyson Trial Program

The Dyson Trial program invites members of the public to apply to participate in a program where in exchange for writing a review, selected participants are provided with a complimentary Dyson Cyclone V10 cord-free vacuum. We made it clear to all participants the machine was theirs to keep, no matter if their review was positive or negative. They just had to be honest.

This Dyson Trial program is run at the discretion of Dyson in Australia. Successful applicants are provided with pre-release technology and, in exchange for their honest review, they can keep the machine.

Dyson Cyclone V10™ cord-free vacuum was made available to 300 participants as part of the Dyson Trial program from Monday, 29 March 2018 to Friday, 6 March 2018.

Dyson Hit Squad Social Promotion

  1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. The promoter is [Dyson Appliances (Aust.) Pty Ltd], ABN [50 073 072 509] of [8-10 Mangrove Lane Taren Point NSW 2229], telephone [02 9540 0400] (“Promoter”).
  3. Entry is only open to VIC residents aged 18 years or over.
  4. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  5. Promotion commences on 5th of May, 2018 and ends at 11.59pm AEST 24th of December, 2018 (“Promotional Period”).
  6. To be eligible to enter, individuals must, during the Promotional Period, attend one of the Promoter’s Hit Squad activations (each an “Activation”) and take a photograph of themselves interacting with the items made available at the Activation and/or promotional staff at the Activation (“Photograph”). The Promoter will hold Activations in various locations in VIC and NSW during the Promotional Period, with the exact dates and locations determined by the Promoter in its absolute discretion. Photographs must comply with and are subject to the provisions contained in clause 20.
  7. To enter, individuals must then upload the Photograph to their Instagram account, including the hashtags “#Dysonv10” and “#Dysonhitsquads” in the caption field, during the Promotional Period. Individuals must ensure their Instagram account is public (not private) to be eligible to participate. The public profile of the Instagram account used to enter must contain sufficient personally identifiable information to adequately identify the entrant.
  8. Multiple entries are permitted per person, however, each Photograph must be unique and each entry must be submitted separately and in accordance with entry requirements.
  9. Incomplete or indecipherable entries will be deemed invalid.
  10. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  11. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  12. A draw will be conducted for each month of the Promotional Period, for a total of eight (8) monthly draws (each a “Monthly Draw”). Entries into each Monthly Draw open and close on the dates outlined in the table below. Entries in each Monthly Draw will not be entered into any subsequent Monthly Draw(s). Each Monthly Draw will take place at 3pm (local NSW time) at Traffik Group, Level 7, 120 Pacific Highway, St Leonards, NSW, 2065 on the dates outlined in the table below. The Promoter may draw additional reserve entries in each Monthly Draw and record them in order in case an invalid entry or ineligible entrant is drawn. The winner in each Monthly Draw will be notified in writing within two (2) business days of the relevant Monthly Draw, via a direct message on Instagram. Each winner’s name and postcode will also be published at [https://www.dyson.com.au/support/terms-and-conditions.aspx] on the dates outlined in the table below.

    Monthly Draw

    Entries open (12am NSW time)

    Entries close (11.59pm NSW time)

    Draw date

    Publication Date

    1

    05/05/2018

    31/05/2018

    07/06/2018

    08/06/2018

    2

    01/06/2018

    30/06/2018

    06/07/2018

    09/07/2018

    3

    01/07/2018

    31/07/2018

    07/08/2018

    08/08/2018

    4

    01/08/2018

    31/08/2018

    07/09/2018

    10/09/2018

    5

    01/09/2018

    30/09/2018

    05/10/2018

    08/10/2018

    6

    01/10/2018

    31/10/2018

    07/11/2018

    08/11/2018

    7

    01/11/2018

    30/11/2018

    07/12/2018

    10/12/2018

    8

    01/12/2018

    24/12/2018

    02/01/2019

    03/01/2019



  13. The Promoter’s decision is final and no correspondence will be entered into.
  14. The first valid entry drawn at random in each Monthly Draw will each win a Dyson Cyclone V10™ vacuum valued at (RRP) $999.00. The prize will be delivered to the winner’s nominated residential address in Australia.
  15. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize (or an element of a prize) by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited.
  16. If a prize (or part of a prize) becomes unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  17. Total prize pool value is $7,992.00.
  18. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash.
  19. A draw for any unclaimed prize may take place on 12th of April, 2019 at the same time and place as the original Monthly Draws, subject to any directions from a regulatory authority. Any winners will be notified in writing and the winner’s name and postcode will also be published at [https://www.dyson.com.au/support/terms-and-conditions.aspx] from 15th of April, 2019.
  20. Entrants agree that they are fully responsible for any materials they submit via the promotion including but not limited to Photographs (“Content”). The Promoter shall not be liable in any way for such Content to the full extent permitted by law. The Promoter may remove or decline to publish any Content without notice for any reason whatsoever where it has control of Content. Entrants warrant and agree that:
    1. they will not submit any Content that is unlawful or fraudulent, or that the Promoter may deem in breach of any intellectual property, privacy, publicity or other rights, defamatory, obscene, derogatory, pornographic, sexually inappropriate, violent, abusive, harassing, threatening, objectionable with respect to race, religion, origin or gender, not suitable for children aged under 15, or otherwise unsuitable for publication;
    2. their Content shall not contain viruses or cause injury or harm to any person or entity;
    3. their Content must not depict any other person, unless they have consent of that person to photograph them;
    4. the Content is the original work of the entrant that does not infringe the rights of any third party;
    5. they consent to any use of the Content which may otherwise infringe the Content creator’s/creators’ moral rights pursuant to the Copyright Act 1968 (Cth) and warrant that they have the full authority to grant these rights; and
    6. they will comply with all applicable laws and regulations, including without limitation, those governing copyright, content, defamation, privacy, publicity and the access or use of others' computer or communication systems.

    Without limiting any other terms herein, the entrant agrees to indemnify the Promoter for any breach of the above terms.

  21. As a condition of entering this promotion, each entrant licenses and grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry (which shall include Content) for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability.
  22. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  23. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  24. Any cost associated with accessing the Internet in relation to the promotion is the entrant’s responsibility and is dependent on the Internet service provider used.
  25. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in VIC or NSW (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  26. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) taking and/or use of a prize.
  27. As a condition of accepting a prize, each winner may be required to sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
  28. The Promoter collects personal information ("PI") in order to conduct the Promotion and administer and facilitate subscriptions and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at [https://privacy.dyson.com/en/homepage.aspx.]. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how they may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose entrants’ personal information to any entity outside of Australia.
  29. Entry and continued participation in the promotion is dependent on entrants following and acting in accordance with the Instagram Terms of Use, which can be viewed at http://instagram.com/legal/terms/.
  30. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. The information an entrant provides will only be used by the Promoter for the purposes outlined in these Terms and Conditions. Any questions, comments or complaints about this promotion must be directed to the Promoter and not to Instagram. Instagram will not be liable for any loss or damage or personal injury which is suffered or sustained by an entrant, as a result of participating in the promotion (including taking/use of a prize), except for any liability which cannot be excluded by law.

NSW Permit No. LTPS/18/24141

MBFWA pop-up on stand purchase promotion

  1. The instructions on how to claim and the Promotional Offer (defined below) form part of these Terms and Conditions. Participation in the ‘Mercedes Benz Fashion Week Australia Show Offer’ promotion ("Promotion") is deemed acceptance of these Terms and Conditions. This Promotional Offer is not valid in conjunction with any other offer.
  2. The promoter is Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509) of 8-10 Mangrove Lane, Taren Point, NSW 2229 (“Promoter”).
  3. Claims are only open to Australian residents aged 18 years and over. Claims are not open to companies, businesses and/or organisations of any description.
  4. Employees (and their immediate families) of the Promoter, Participating Properties (defined below) and agencies associated with this Promotion are ineligible to enter. “Immediate families” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  5. The Promotion will be conducted from 18th May 2018 until 12.00am (AEST) on 19th May 2018 (“Promotional Period”) at the Sydney Mercedes Benz Fashion Week Australia Show. Participants in the Promotion may redeem the Promotional Offer when purchasing a maximum of one Eligible Product at the Dyson stand at the Sydney Mercedes Benz Fashion Week Australia Show through a Dyson representative during the Promotional Period.
  6. For the purposes of these Terms and Conditions:
    1. "Promotional Offer" means a 25% percentage discount off the recommended retail price (RRP) of an Eligible Product (defined below) as communicated on the Website (defined below) at the time the purchase is made.
    2. “Eligible Product” means the following products (subject to stock availability):
      • Dyson Supersonic Iron red with red case RRP $549.00
      • Dyson Supersonic Black/Purple with black case RRP $549.00
      • Dyson Supersonic Iron/Fuchsia RRP $499.00
      • Dyson Supersonic White/Siler RRP $499.00
    3. The Promoter may add additional Eligible Products to the above list during the Promotional Period, which will be communicated on the Website.
    4. "Website" means shop.dyson.com.au
  7. To claim the Promotional Offer, individuals must complete the following steps:
    1. visit the Dyson stand at the Sydney Mercedes Benz Fashion Week Australia Show; and
    2. purchase up to one (1) Eligible Product(s) via a Dyson representative at the Dyson Stand during the Redemption Period. The Dyson representative will apply the discount for the consumer at checkout.
  8. The Promotional Offer is only valid for use on a maximum of 1 (1) Eligible Product(s) per person, purchased during the same transaction, within the Promotional Period.
  9. The Promoter reserves the right, at any time, to verify the validity of claims and claimant’s (including a claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to cancel the order of any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the claim process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  10. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.
  11. If for any reason a claimant does not redeem their Promotional Offer during the relevant Promotional Period, then the Promotional Offer will be forfeited.
  12. The Promotional Offer is not transferable or exchangeable and may not be taken as cash, unless specified otherwise by the Promoter in its absolute discretion.
  13. The Promoter’s decision is final and no correspondence will be entered into.
  14. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  15. Any cost associated with accessing the Website is the claimant’s responsibility and is dependent on the Internet service provider used.
  16. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  17. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Promotional Offer value to that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f) claiming a Promotional Offer and/or use of the Eligible Product(s).
  18. The Promoter collects personal information ("PI") in order to conduct the Promotion and for the purposes of processing sales. Claiming is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at http://www.dyson.com.au/support/privacy-policy.aspx. The Privacy Policy also contains information about how claimants may opt out, access, update or correct their PI, how claimants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All claims become the property of the Promoter. The Promoter will only disclose claimant’s personal information outside of Australia if such disclosure is in accordance with the Privacy Policy.

MBFWA pop up off stand purchase (card) promotion

  1. The instructions on how to claim and the Promotional Offer (defined below) form part of these Terms and Conditions. Participation in the ‘Mercedes Benz Fashion Week Australia Show Offer’ promotion ("Promotion") is deemed acceptance of these Terms and Conditions. This Promotional Offer is not valid in conjunction with any other offer.
  2. The promoter is Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509) of 8-10 Mangrove Lane, Taren Point, NSW 2229 (“Promoter”).
  3. Claims are only open to Australian residents aged 18 years and over. Claims are not open to companies, businesses and/or organisations of any description.
  4. Employees (and their immediate families) of the Promoter, Participating Properties (defined below) and agencies associated with this Promotion are ineligible to enter. “Immediate families” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  5. The Promotion will be conducted from 18th April 2018 until 11:59pm (AEST) on 19th June 2018 (“Promotional Period”). The Promotor will distribute promotional card containing information about this Promotion and a unique discount code (“Promotional Card") at the Dyson stand at the Sydney Mercedes Benz Fashion Week show. Participants in the Promotion may redeem the Promotional Offer when purchasing a maximum of one Eligible Product on the Website during the Promotional Period.
  6. For the purposes of these Terms and Conditions:
    1. "Promotional Offer" means a 15% percentage discount off the recommended retail price (RRP) of an Eligible Product (defined below) as communicated on the Website (defined below) at the time the purchase is made.
    2. “Eligible Product” means the following products (subject to stock availability):
      • Dyson Supersonic Iron red with red case RRP $549.00
      • Dyson Supersonic Black/Purple with black case RRP $549.00
      • Dyson Supersonic Iron/Fuchsia RRP $499.00
      • Dyson Supersonic White/Siler RRP $499.00
    3. The Promoter may add additional Eligible Products to the above list during the Promotional Period, which will be communicated on the Website.
    4. "Website" means shop.dyson.com.au
  7. To claim the Promotional Offer, individuals must complete the following steps:
    1. visit the Website, add up to one (1) Eligible Product(s) to their online basket;and
    2. enter their unique discount code (as specified on the Promotional Card) in the space provided at the checkout and fully complete and submit their online purchase so that it is received during the Redemption Period.
  8. The Promotional Offer is only valid for use on a maximum of 1 (1) Eligible Product(s) per person, purchased during the same transaction, within the Promotional Period.
  9. The Promoter reserves the right, at any time, to verify the validity of claims and claimant’s (including a claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to cancel the order of any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the claim process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  10. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.
  11. If for any reason a claimant does not redeem their Promotional Offer during the relevant Promotional Period, then the Promotional Offer will be forfeited.
  12. The Promotional Offer is not transferable or exchangeable and may not be taken as cash, unless specified otherwise by the Promoter in its absolute discretion.
  13. The Promoter’s decision is final and no correspondence will be entered into.
  14. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  15. Any cost associated with accessing the Website is the claimant’s responsibility and is dependent on the Internet service provider used.
  16. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  17. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Promotional Offer value to that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f) claiming a Promotional Offer and/or use of the Eligible Product(s).
  18. The Promoter collects personal information ("PI") in order to conduct the Promotion and for the purposes of processing sales. Claiming is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at http://www.dyson.com.au/support/privacy-policy.aspx. The Privacy Policy also contains information about how claimants may opt out, access, update or correct their PI, how claimants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All claims become the property of the Promoter. The Promoter will only disclose claimant’s personal information outside of Australia if such disclosure is in accordance with the Privacy Policy.

Dyson Hit Squad People's Choice Promotion

  1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. Entry is only open to residents of NSW and VIC aged 18 years or over who reside within a 25 kilometre radius of either Sydney or Melbourne CBD.
  3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  4. This promotion is conducted over four (4) entry periods (each an “Entry Period”). Entries open at 9AM and close at 9PM for each Entry Period on the dates and time outlined in the below table. Entries received outside of a specified Entry Period will not be deemed valid:

  5. Entry Period

    Entries Open 

    Entries Close 

    1

    02/07/2018

    05/07/2018

    2

    23/07/2018

    26/07/2018

    3

    24/09/2018

    27/09/2018

    4

    17/11/2018

    20/11/2018


  6. At the beginning of each Entry Period, the Promoter will upload a promotional post to its Facebook page www.facebook.com/dyson (“Promotional Post”). To enter, individuals must then during the relevant Entry Period, locate the Promotional Post and provide a creative response to the question outlined in the Promotional Post by way of a direct comment, in 120 characters or less.
  7. Multiple entries permitted however each entry must be substantially unique and each entry must be submitted separately and in accordance with entry requirements.
  8. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  9. Incomplete or indecipherable entries will be deemed invalid.
  10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  11. The judging for each Entry Period will commence on the business day after entries close for each Entry period. The judges may select additional reserve entries in each Entry Period which they determine to be the next best, and record them in order, in case of an invalid entry or ineligible entrant. Winners will be notified by direct Facebook comment and Facebook private message. This is a game of skill and chance plays no part in determining the winners.  Each entry will be individually judged based on literary and creative merit of the answer provided to the promotional question.
  12. The Promoter’s decision is final and no correspondence will be entered into.
  13. The best valid entry as determined by the judges in each Entry period, will each win a Dyson V10 Absolute+ vacuum demonstration by a Dyson Hit Squad team (each a “Demo”). The Promoter will award each winner with either a Car Demo or a Venue Demo which will be determined by the Promoter in its absolute discretion at the time of winner notification. Each Demo must take place within 30 days of the close date for the relevant Entry Period in which the winner was selected (however no earlier than 48 hours after the winner has been selected). Each Demo must take place at a location (within 25km of Sydney/Melbourne CBD) to be determined in agreement with the winner and the Promoter. In event an agreement cannot be reached, the Promoter reserves the right to determine the location of the Demo. Any costs associated with getting to and from the Demo will not be included and will be the responsibility of the winner (and his/her guests where relevant).
  14. The following will apply if a Car Demo is awarded. The winner will receive a visit from the Dyson Hit Squad to perform a demonstration of the Dyson V10 Absolute+ in the winner’s nominated car (or a car nominated by the winner if they do not have a car of their own). The winner will be responsible for getting the nominated car to and from the agreed location of the Demo. The Dyson Hit Squad will only remove the following type of debris/mess within the car chosen for the Demo: loose crumbs, dirt, sand and small leaf matter that is within the confines of the car. No caked in mess will be cleaned up by the Dyson Hit Squad. No mess on the outside of the car will be cleaned up by the Dyson Hit Squad. The Dyson Hit Squad will only use the Dyson V10 Absolute+ to clean mess within the nominated car. If other areas inside the nominated car need cleaning which cannot be cleaned via the vacuum, such as the windows, these are to be left to the responsibly of the car owner/competition winner. The Dyson Hit Squad will only remove up to six (6) full bins of mess (bins being the ones that are attached to the vacuum). Each Demo shall not exceed one (1) hour in duration, however the Dyson Hit Squad reserve the right to finish the Demo at any point.
  15. The following will apply if a Venue Demo is awarded. The winner will receive a visit from the Dyson Hit Squad to perform a demonstration of the Dyson V10 Absolute+ in a venue (i.e. such as a community event or community venue, subject to any required prior approvals. The winner must organise a minimum of ten (10) people to attend the Demo. The Dyson Hit Squad will only remove the following type of debris/mess: loose crumbs, dirt, sand and small leaf matter that is within the confines of the venue. No caked in mess will be cleaned up by the Dyson Hit Squad. No mess on the outside of the venue will be cleaned up by the Dyson Hit Squad. The Dyson Hit Squad will only use the Dyson V10 Absolute+ to clean any mess within the venue. If other areas inside the venue need cleaning which cannot be cleaned via the vacuum, such as the windows, these are to be left to the responsibly of the competition winner. The Dyson Hit Squad will only remove up to six (6) full bins of mess (bins being the ones that are attached to the vacuum). Each Demo shall not exceed one (1) hour in duration, however the Dyson Hit Squad reserve the right to finish the Demo at any point.
  16. As a condition of accepting the prize, the winner must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
  17. Dyson Hit Squads reserve the right to decline to clean any items that they deem are unsafe, may damage the Dyson V10 Absolute+ vacuum or are inappropriate in nature.
  18. Winners must be willing for the Dyson Hit Squad Demo to be recorded/filmed and subsequently shared on social media, this includes but is not limited to photos and recordings of the Demo taking place and the Dyson Hit Squad interacting with any attendees at the Demo.
  19. If for any reason the winner does not take / redeem a Demo prize at/by the time stipulated by the Promoter, then the Demo prize will be forfeited.
  20. If the Demo prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the Demo prize with a prize to the equal value and/or specification.
  21. Prizes are not transferable or exchangeable and cannot be taken as cash.
  22. Each entrant warrants that their entry is an original literary work of the entrant that does not infringe the rights of any third party. As a condition of entering this promotion, each Eligible Entrant licenses and grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Entrants consent to any use of their entry which may otherwise infringe their moral rights pursuant to the Copyright Act 1968 (Cth) and warrant that they have the full authority to grant these rights. Without limiting any other terms herein, each entrant indemnifies the Promoter for any breach of the above terms. 
  23. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  24. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  25. Any cost associated with accessing the Promoter’s Facebook Page is the entrant’s responsibility and is dependent on the Internet service provider used.
  26. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  27. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) if a Demo is delayed, postponed or cancelled for any reason beyond the reasonable control of the Promoter; (f) any tax liability incurred by a winner or entrant; or (g) acceptance of the prize.
  28. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://privacy.dyson.com/en/homepage.aspx. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia.
  29. Entry and continued participation in the promotion is dependent on entrants following and acting in accordance with the Facebook Statement of Rights and Responsibilities, which can be viewed at www.facebook.com/terms.php
  30. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants understand that they are providing their information to the Promoter and not to Facebook. The information an entrant provides will only be used for the purposes outlined in these Terms and Conditions. Any questions, comments or complaints about this promotion must be directed to the Promoter and not to Facebook. Facebook will not be liable for any loss or damage or personal injury which is suffered or sustained by an entrant, as a result of participating in the promotion (including taking/use of a prize), except for any liability which cannot be excluded by law.
  31. The Promoter is Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509) Dyson Appliances, Shed 72, 1/4F Huntley Street, Alexandria NSW 2015.

Monthly Draw

Entries open (12am NSW time)

Entries close (11.59pm NSW time)

Draw date

Publication Date

1

05/05/2018

31/05/2018

07/06/2018

08/06/2018

2

01/06/2018

30/06/2018

06/07/2018

09/07/2018

3

01/07/2018

31/07/2018

07/08/2018

08/08/2018

4

01/08/2018

31/08/2018

07/09/2018

10/09/2018

5

01/09/2018

30/09/2018

05/10/2018

08/10/2018

6

01/10/2018

31/10/2018

07/11/2018

08/11/2018

7

01/11/2018

30/11/2018

07/12/2018

10/12/2018

8

01/12/2018

24/12/2018

02/01/2019

03/01/2019


Monthly Draw

Entries open (12am NSW time)

Entries close (11.59pm NSW time)

Draw date

Publication Date

1

05/05/2018

31/05/2018

07/06/2018

08/06/2018

2

01/06/2018

30/06/2018

06/07/2018

09/07/2018

3

01/07/2018

31/07/2018

07/08/2018

08/08/2018

4

01/08/2018

31/08/2018

07/09/2018

10/09/2018

5

01/09/2018

30/09/2018

05/10/2018

08/10/2018

6

01/10/2018

31/10/2018

07/11/2018

08/11/2018

7

01/11/2018

30/11/2018

07/12/2018

10/12/2018

8

01/12/2018

24/12/2018

02/01/2019

03/01/2019


Monthly Draw

Entries open (12am NSW time)

Entries close (11.59pm NSW time)

Draw date

Publication Date

1

05/05/2018

31/05/2018

07/06/2018

08/06/2018

2

01/06/2018

30/06/2018

06/07/2018

09/07/2018

3

01/07/2018

31/07/2018

07/08/2018

08/08/2018

4

01/08/2018

31/08/2018

07/09/2018

10/09/2018

5

01/09/2018

30/09/2018

05/10/2018

08/10/2018

6

01/10/2018

31/10/2018

07/11/2018

08/11/2018

7

01/11/2018

30/11/2018

07/12/2018

10/12/2018

8

01/12/2018

24/12/2018

02/01/2019

03/01/2019


Dog Lovers Sydney – 20% off at show

  1. The instructions on how to claim and the Promotional Offer (defined below) form part of these Terms and Conditions. Participation in the ‘Dog Lovers Show Offers’’ promotion ("Promotion") is deemed acceptance of these Terms and Conditions. This Promotional Offer is not valid in conjunction with any other offer.           
  2. The promoter is Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509) of 8-10 Mangrove Lane, Taren Point, NSW 2229 (“Promoter”). 
  3. Claims are only open to Australian residents aged 18 years and over. Claims are not open to companies, businesses and/or organisations of any description.
  4. Employees (and their immediate families) of the Promoter, Participating Properties (defined below) and agencies associated with this Promotion are ineligible to enter. “Immediate families” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  5. The Promotion will be conducted from the 4th August 2018 until 17:00pm (AEST) on 5th August 2018 (“Promotional Period”). Participants in the Promotion may redeem the Promotional Offer when purchasing a maximum of two Eligible Products at the Dyson stand at the Sydney Dog Lovers Show through a Dyson representative during the Promotional Period. For the purposes of these Terms and Conditions:
    1. "Promotional Offer" means a 20% percentage discount off the recommended retail price (RRP) of an Eligible Product (defined below) as communicated on the Website (defined below) at the time the purchase is made.
    2. Eligible Product” means the following products (subject to stock availability): Dyson technology within our cordfree, personal care and air treatment ranges as listed on the Website, excluding the Dyson Cyclone V10TM vacuum. 
    3. The Promoter may add additional Eligible Products to the above list during the Promotional Period, which will be communicated on the Website.
    4. "Website" means shop.dyson.com.au   
  6. To claim the Promotional Offer, individuals must complete the following steps:
    1. visit the Dyson stand at the Sydney Dog Lovers Show; and
    2. purchase up to two (2) Eligible Product(s) via a Dyson representative at the Dyson Stand during the Redemption Period.  The Dyson representative will apply the discount for the consumer at checkout.
  7. The Promotional Offer is only valid for use on a maximum of 2 (2) Eligible Product per person, purchased during the same transaction, within the Promotional Period.
  8. The Promoter reserves the right, at any time, to verify the validity of claims and claimant’s (including a claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to cancel the order of any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the claim process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  9. If for any reason a claimant does not redeem their Promotional Offer during the relevant Promotional Period, then the Promotional Offer will be forfeited.
  10. The Promotional Offer is not transferable or exchangeable and may not be taken as cash.
  11. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  12. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  13. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Promotional Offer value to that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f) claiming a Promotional Offer and/or use of the Eligible Product(s).
  14. The Promoter collects personal information ("PI") in order to conduct the Promotion and for the purposes of processing sales. Claiming is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at http://www.dyson.com.au/support/privacy-policy.aspx. The Privacy Policy also contains information about how claimants may opt out, access, update or correct their PI, how claimants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All claims become the property of the Promoter. The Promoter will only disclose claimant’s personal information outside of Australia if such disclosure is in accordance with the Privacy Policy.

Dog Lovers Sydney – Cleaning Challenge

Winners:

  1. Jo Studden 2096
  2. Marilyn Ong 2036
  3. Choun Yen Fang 2216
  4. Leesa Hinton 2153
  5. Violet Tynnous 2190
  6. Ken Liu 2137

  1. Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. Entry is only open to Australian and New Zealand residents who attend the Dog Lovers Show in Sydney between Saturday 4/08/2018 and Sunday 5/08/2018 (“Event”).
  3. Entrants under 18 years old must have parental/guardian approval to enter and further, the parent/guardian of the entrant must read and consent to these Terms and Conditions. Parents/guardians may be required by the Promoter to enter into a further agreement as evidence of consent to the minor entering this promotion.
  4. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  5. The Event will be held at the Royal Hall of Industries & Horden Pavilion on 04/08/2018 & 05/08/2018. There will be a Dyson activation on each day of the Event (“Dyson Activation”). Entries into the promotion open at 9:30am on each day of the Event and close at 5:30pm, or when all the instant win prizes allocated to that day of the Event have been won, whichever is first to occur. On each day of the Event, there will be up to one hundred (100) tokens placed inside a concealed barrel, with at least one (1) token being a specially marked winning token (which will correspond to an instant prize). There will be six (6) winning tokens available to be selected across all two (2) days of the Event, with the exact number of winning tokens for each day to be determined by the Promoter. Once all six (6) winning tokens have been selected, the promotion will close.
  6. To be eligible to enter, individuals must undertake the following steps on any one (1) day of the Event:
    • Visit the Event and locate the Dyson Activation;
    • In accordance with the Dyson staff’s instructions participate in the V10 Dyson challenge which involves the entrant dispensing debris via dog bowl on to a floor space that they then must vacuum using the Dyson V10 provided (“Dyson V10 Challenge”);
    • Once the Dyson V10 Challenge has been completed, participants will be asked to select one (1) token from the concealed barrel. The barrel of tokens will be concealed so that the entrant cannot see inside the barrel. Participants must follow the instruction provided by the Dyson staff when selecting a token from the barrel. If an individual selects a winning token, they will receive an instant prize. If they do not select a winning token, they will not win an instant prize. If an individual selects a Try Again token they will be allowed to select another token from the barrel in accordance with the Dyson staff’s instructions.
  7. Only one (1) entry is permitted per person per day of the Event
  8. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  9. Incomplete or indecipherable entries will be deemed invalid.
  10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  11. The Promoter’s decision is final and no correspondence will be entered into.
  12. There are six (6) instant prizes to be won to be won across the two (2) days of the Event, each consisting of a Dyson Cyclone V10 Animal Vacuum valued at $899.
  13. If a winner of a prize is under the age of 18 years, the prize will be awarded to the winner's nominated parent or guardian on the winner’s behalf.
  14. If for any reason a winner does not take a prize at the time stipulated by the Promoter, then the prize will be forfeited.
  15. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  16. Total prize pool value is $5,394.00. Prizes are not transferable or exchangeable and cannot be taken as cash.
  17. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  18. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  19. Printing and other quality control errors will not invalidate an otherwise valid prize claim. Unless otherwise due to fraud or ineligibility under these Terms and Conditions, all prize claims in excess of the advertised prize pool will be honoured. Instant win game materials void if stolen, forged, mutilated or tampered with in any way.
  20. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  21. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) if an Event is delayed, postponed or cancelled for any reason beyond the reasonable control of the Promoter; (f) any tax liability incurred by a winner or entrant; or (g) use of a prize.
  22. The Promoter is Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509) Dyson Appliances, Shed 72, 1/4F Huntley Street, Alexandria NSW 2015

Dyson Cyclone V10 Dok Discount Offer

  1. The instructions on how to claim and the Promotional Offer (defined below) form part of these Terms and Conditions. By using the promotional code received by you in connection with the Promotional Offer, you accept these Terms and Conditions.  This Promotional Offer is not valid in conjunction with any other offer.       
  2. The promoter is Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509) of 8-10 Mangrove Lane, Taren Point, NSW 2229 (“Promoter”). 
  3. Claims are only open to Australian residents aged 18 years and over. Claims are not open to companies, businesses and/or organisations of any description.
  4. Employees (and their immediate families) of the Promoter and any agencies associated with this Promotion are ineligible to enter. “Immediate families” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  5. The Promotion will be conducted from 28 August 2018 until 11.59pm (AEST) on 14 September 2018 (“Promotional Period”).  
  6. For the purposes of these Terms and Conditions:
    1. "Promotional Offer" means a 25% percentage discount off the recommended retail price (RRP) of an Eligible Product (defined below) purchased on the Website (defined below) using a valid promotional code at the time the purchase is made.“
    2. "Eligible Product” means the Dyson Cyclone V10 Dok™  (subject to stock availability):
    3. "Website" means shop.dyson.com.au 
  7. To claim the Promotional Offer, individuals must use the Dyson shop on the Website during the Promotional Period and enter the promotional code (as provided on Facebook) when purchasing the Eligible Product.  The promotional code must be entered in the space provided at the checkout on the Website and participants must fully complete and submit their online purchase so that it is received during the Promotional Period.
  8. A promotional code is valid for one use in one transaction, so that only one Eligible Product may be purchased per user using the Promotional Offer during the Promotional Period. Promotional codes are able to be redeemed online only at the Website, and is not able to be used for purchase of Dyson products in stores at retailers or in conjunction with any other offer. Stock of the Eligible Product is subject to availability. No rain checks.
  9. The Promoter reserves the right, at any time, to verify the validity of claims and claimant’s (including a claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to cancel the order of any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the claim process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  10. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.
  11. If for any reason a claimant does not redeem a Promotional Offer during the relevant Promotional Period, then the Promotional Offer will be forfeited.
  12. The Promotional Offer is not transferable or exchangeable and may not be taken as cash, unless specified otherwise by the Promoter in its absolute discretion.
  13. The Promoter’s decision is final and no correspondence will be entered into.
  14. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  15. Any cost associated with accessing the Website is the claimant’s responsibility and is dependent on the Internet service provider used.
  16. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  17. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Promotional Offer value to that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f) claiming a Promotional Offer and/or use of the Eligible Product(s).
  18. The Promoter collects personal information ("PI") in order to conduct the Promotion and for the purposes of processing sales. Claiming is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at http://www.dyson.com.au/support/privacy-policy.aspx. The Privacy Policy also contains information about how claimants may opt out, access, update or correct their PI, how claimants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All claims become the property of the Promoter. The Promoter will only disclose claimant’s personal information outside of Australia if such disclosure is in accordance with the Privacy Policy.

Dyson Supersonic stand GWP retail promotion

Dyson Supersonic™ Bonus Gift Stand (retail promotion) – with any purchase of an eligible Dyson Supersonic™ (as set out below) from 1 September 2018 until stocks last.

  1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.
  2. Offer is open to residents of Australia.
  3. The offer commences on 1 September 2018 and ends on 30 September 2018 inclusive, or until stocks last, or until Dyson elects to end the offer (“Offer Period”). All claims must be received by 5.00pm AEST on 7 October 2018, unless stock is depleted at an earlier date or time, in which case, Dyson will honour claims in accordance with these Terms and Conditions until stock is depleted.
  4. To be eligible to claim, claimants must have purchased an eligible Dyson Supersonic™ hair dryer from a participating retailer during the Offer Period. Eligible Dyson Supersonic™ hair dryers are: Dyson Supersonic™ Iron/Fuchsia, Dyson Supersonic™ White/Silver, Dyson Supersonic™ Iron/Red with Red case and Dyson Supersonic™ Black/Nickel. Offer not available for any other Dyson products. Participating retailers are: Myer, David Jones, Harvey Norman, The Good Guys, Bing Lee and Shaver Shop. Offer not available in connection with a Dyson Supersonic™ hair dryer redeemed under reward programs.
  5. For purchases of eligible Dyson Supersonic™ hair dryers at participating retailers, the claimant must complete the official claim form, attach a copy of the receipt and redeem online at www.discoverdyson.com.au/bonusgift.
  6. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase.
  7. Please allow 60 days for delivery of gift.
  8. Gift is not transferable or exchangeable and cannot be taken as cash.
  9. Not available in conjunction with any other offer.
  10. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
  11. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at aucustomercare@dyson.com for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick the Terms and Conditions acceptance box when submitting the form. Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.

Bonus Stand Promotion

TERMS AND CONDITIONS: Dyson Supersonic™ Bonus Gift Stand – with any purchase of an eligible Dyson Supersonic™ hair dryer (as set out below) from the 1st of September 2018 until 30th September 2018.

1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.

2. Offer is open to residents of Australia.

3. The offer commences on 1st September 2018 and ends on 30th September 2018, while stocks last or until Dyson elects to end the offer (“Offer Period”).

4. To be eligible to claim, claimants must have purchased an eligible Dyson Supersonic™ hair dryer from www.dyson.com.au during the Offer Period. Eligible Dyson Supersonic™ hair dryers are: Dyson Supersonic™ Iron/Fuchsia, Dyson Supersonic™ White/Silver, Dyson Supersonic™ Black/Purple with black case and Dyson Supersonic™ Black/Nickel.

5. For purchases of eligible Dyson Supersonic™ hair dryers at www.dyson.com.au, the bonus gift must be added to cart during checkout.

6. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase.

7. Please allow 60 days for delivery of gift.

8. Gift is not transferable or exchangeable and cannot be taken as cash.

9. Not available in conjunction with any other offer.

10. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.

11. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfill the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at aucustomercare@dyson.com for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. By ticking the Terms and Conditions acceptance box, you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes. Note: If you do not provide consent, then Dyson may not be able to fulfill the Purposes.

12. “Dyson” is Dyson Appliances (Aust.) Pty Limited, 8-10 Mangrove Lane, Taren Point, NSW, 2229 ABN 50 073 072 509.



Dyson Cyclone V10 Dok GWP

Dyson Cyclone V10 Dok™ Bonus Gift – with any purchase of an eligible Dyson Cyclone V10™ vacuum (as set out below) from 31 August 2018 until 30 September 2018 (while stocks last).

  1. Information on how to claim an offer forms part of these Terms and Conditions. By participating you accept these Terms and Conditions.      
  2. Offer is open to residents of Australia.
  3. The offer commences on 31 August 2018 and ends on 30 September 2018 inclusive, or until stocks last, or until Dyson elects to end the offer (“Offer Period”). 
  4. To be eligible to claim, claimants must have purchased an eligible Dyson Cyclone V10™ vacuum either:
    1. from www.dyson.com.au during the Offer Period, and added the bonus gift to the cart prior to purchase; or
    2. by calling the Dyson Customer Care line and requesting the bonus gift prior to purchase. Eligible Dyson Cyclone V10™ vacuums are: Dyson Cyclone V10 Absolute+ vacuum and Dyson Cyclone V10 Animal vacuum.
  5. The gift consists of a Dyson Cyclone V10 DokTM, up top adaptor, mattress tool, stubborn dirt brush, extension hose, and mini soft dusting brush. This may provide you with duplicates of certain tools included with your Dyson Cyclone V10 Absolute+ vacuum or Dyson Cyclone V10 Animal vacuum. See https://shop.dyson.com.au/vacuum-cleaners for further information about the tools included with each vacuum.
  6. Dyson reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim which is not in accordance with these Terms and Conditions. Only one claim permitted per purchase.
  7. Gift is not transferable or exchangeable and cannot be taken as cash.
  8. Not available in conjunction with any other offer.
  9. Except for any liability that cannot be excluded by law, Dyson excludes all liability (including negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Dyson) due to any reason beyond the reasonable control of Dyson.
  10. Dyson may collect and use your personal information to provide you updates on our latest products and services, to analyse and research customer choices on products, to provide products and services you have requested (e.g. extended warranty, the Dyson guarantee) and for other purposes relating or incidental to warranty (e.g. warranty registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of the recipients are located overseas, including United States of America, Amsterdam and United Kingdom. If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at dyson.privacy.com or contact us at aucustomercare@dyson.com for any queries. Under the Australian Privacy Principles, before Dyson discloses personal information overseas, it will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties overseas for the Purposes, please tick the Terms and Conditions acceptance box when submitting the form. Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.
  11. “Dyson” is Dyson Appliances (Aust.) Pty Limited, 8-10 Mangrove Lane, Taren Point, NSW, 2229 ABN 50 073 072 509.

Essential Baby & Toddler Show

Offer 1

  1. The instructions on how to claim and the Promotional Offer (defined below) form part of these Terms and Conditions. Participation in the ‘Essential baby & Toddler Show Offer’ promotion ("Promotion") is deemed acceptance of these Terms and Conditions. This Promotional Offer is not valid in conjunction with any other offer.
  2. The promoter is Dyson Appliances (Aust.) Pty Limited (ABN 50 073 072 509) of 8-10 Mangrove Lane, Taren Point, NSW 2229 (“Promoter”).
  3. Claims are only open to Australian residents aged 18 years and over. Claims are not open to companies, businesses and/or organisations of any description.
  4. Employees (and their immediate families) of the Promoter, Participating Properties (defined below) and agencies associated with this Promotion are ineligible to enter. “Immediate families” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  5. The Promotion will be conducted from 21st September 2018 until 4:00pm (AEST) on  23rd  September 2018 (“Promotional Period”) at the Sydney Essential Baby & Toddler Show. Participants in the Promotion may redeem the Promotional Offer when purchasing a maximum of two Eligible Products at the Dyson stand at the Sydney Essential Baby & Toddler Show through a Dyson representative during the Promotional Period.  
  6. For the purposes of these Terms and Conditions:

  7. a. "Promotional Offer" means a 25% percentage discount off the recommended retail price (RRP) of an Eligible Product (defined below) as communicated on the Website (defined below) at the time the purchase is made.

    b. “Eligible Product” means the following products (subject to stock availability): 
    • Dyson Pure Hot +Cool Link™ purifying fan heater, White/Sliver
    • Dyson Pure Hot +Cool Link™ purifying fan heater, Black/Nickel
    • Dyson Pure Cool Link™ purifying desk fan
    • Dyson Pure Cool Link™ purifying tower fan
    • Dyson Pure Cool™ purifying tower fan
    • Dyson Pure Cool ™ purifying desk fan
    • Dyson Cyclone V10 Absolute + vacuum
    • Dyson Cyclone V10 Animal vacuum
    • Dyson V7 Cord-free vacuum
    • Dyson V7 Animal vacuum
    • Dyson Cyclone V10 Dok
    • Dyson V8 Absolute vacuum
    • All Dyson Supersonic™ hairdryers
    • Dyson SupersonicTM stand
    • Dyson Humidifier (AM10)
    • Dyson Hot+Cool™ fan heater (AM09), White/Nickel
    • Dyson Hot+Cool™ fan heater (AM09), Black/Nickel
    • Dyson CoolTM tower fan (AM07), White/Silver
    • Dyson CoolTM desk fan (AM06), Black/Nickel
    • Dyson CoolTM desk fan (AM06), White/Silver
    c. The Promoter may add additional Eligible Products to the above list during the Promotional Period, which will be communicated on the Website.

    d. "Website" means shop.dyson.com.au 

  8. To claim the Promotional Offer, individuals must complete the following steps:

  9. a)  visit the Dyson stand at the Sydney Essential Baby & Toddler Show; and
    b)  purchase up to two (2) Eligible Product(s) via a Dyson representative at the Dyson Stand during the Redemption Period.  The Dyson representative will apply the discount for the consumer at checkout.

  10. The Promotional Offer is only valid for use on a maximum of 2 (2) Eligible Product(s) per person, purchased during the same transaction, within the Promotional Period.
  11. The Promoter reserves the right, at any time, to verify the validity of claims and claimant’s (including a claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to cancel the order of any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the claim process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  12. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.
  13. If for any reason a claimant does not redeem their Promotional Offer during the relevant Promotional Period, then the Promotional Offer will be forfeited.
  14. The Promotional Offer is not transferable or exchangeable and may not be taken as cash, unless specified otherwise by the Promoter in its absolute discretion.
  15. The Promoter’s decision is final and no correspondence will be entered into.
  16. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  17. Any cost associated with accessing the Website is the claimant’s responsibility and is dependent on the Internet service provider used.
  18. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  19. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Promotional Offer value to that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f) claiming a Promotional Offer and/or use of the Eligible Product(s).
  20. The Promoter collects personal information ("PI") in order to conduct the Promotion and for the purposes of processing sales. Claiming is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at http://www.dyson.com.au/support/privacy-policy.aspx. The Privacy Policy also contains information about how claimants may opt out, access, update or correct their PI, how claimants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All claims become the property of the Promoter. The Promoter will only disclose claimant’s personal information outside of Australia if such disclosure is in accordance with the Privacy Policy.