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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

How to clean the clear bin and cyclone

Step 1 - Removing the clear bin from the cyclone

To release the clear bin from the cyclone:

  1. Push the red button by the clear bin to open the bin base.
  2. Press a second time to release the clear bin from the main body of the appliance.
  3. Remove the clear bin carefully.

 

Step 2 - Cleaning the clear bin

  • Clean the clear bin with a damp cloth only.
  • Do not use detergents, polishes or air fresheners to clean the clear bin.
  • Do not put the clear bin in a dishwasher.

 

Step 3 - Cleaning the cyclone shroud

  • Clean the cyclone shroud with the brush on the combination tool to remove lint and dust.
  • Do not immerse the whole cyclone unit in water or pour water into the cyclones.

 

Step 4 - Refit the clear bin

  • Ensure the clear bin is completely dry before replacing.
  • To replace the clear bin, push the clear bin up and in to the main body of the appliance. It will click into place.

 

Step 5 - Close the bin base

  • Close the clear bin base so it clicks into place and is secure.