Estimated delivery when order is placed before 12pm:
Delivery update: Australia Post has advised of the potential for delays of deliveries, including delivery of Express Post articles, due to the COVID-19 pandemic. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Please refer to the Australia Post website for updated information.
Please note: Tools and accessories are dispatched separately. Delivery times may vary according to distance, and during holiday periods.
Our upright and barrel vacuums, cordless machines, fans, hair dryers are covered for 2 years on parts and labour. And when you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.
Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at dyson.com.au and by phone from Dyson’s customer contact centre. At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order. You can contact us by: Phone: 1800 239 766 Email: firstname.lastname@example.org Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return. Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions.
Dyson Best price policy At Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it. Please contact our Customer Service Team at 1800 239 766 to get started. Here is what you’ll need to know:
The Dyson Best Price Policy cannot be used in conjunction with any other offer. Read the full terms and conditions.
Speak to a Dyson Expert on 0800 345 7788. Our Dyson for Business UK-based helpline is open 9.00am-5.30pm Monday to Thursday and 9.00am-4.30pm on Friday, closed Saturday and Sunday.
For both general and rental enquiries, email us at email@example.com.
We'll contact you within one business day.
Simply click the live chat icon to exchange messages with a Dyson Expert.