Support for your Dyson Corrale™ straightener for stylists

This is the support page for stylists. Here you can find useful tips, videos, maintenance advice, your user manual and more.

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  • Straightener being unlocked

    1. Unlock your straightener

    Simply slide up the Lock button on the front of your straightener to open it.

  • Flight-ready tag being inserted

    2. Insert the Flight-ready tag

    This will enable your straightener's controls. Your tag is tethered to your straightener.

  • Straightener being placed in dock

    3. Fully charge your straightener

    To maximise cordless run time, always fully charge your straightener before using it.

  • Stylist with client

    4. Prepare your client's hair for styling

    Your client's hair should be dry before you style. To get the best results, it should also be tangle-free.

  • Battery icon on the screen

    5. Turn your straightener on

    Press and hold the Power button until a battery icon appears on the screen.

  • Temperature options on the screen

    6. Choose your temperature

    As the flexing plates enable enhanced styling with less heat for less hair damage¹, we recommend you try the lowest setting of 165°C first. If you feel you need more heat for your hair type, length or desired style, you can increase the temperature to 185°C or 210°C.

Hybrid charge mode explained

In Hybrid charge mode, your straightener adapts its power source. While heating up and styling on your hair, it draws power from the battery and cable. Between passes, when the plates aren’t touching your hair, the cable charges the battery to help give you a longer run time. We recommend you fully charge between uses, so you’re always ready for your next style.

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Engineered for balance in the hand

The Dyson Corrale™ straightener may seem heavier when you first pick it up. That’s because it is packed with advanced 4-cell lithium-ion battery technology, giving you maximum styling time and the thermal performance of a corded straightener. The battery’s placement is engineered to help provide balance in the hand. This helps give you maximum control while styling – without the cord.

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Dyson Corrale™ straightener user manual

Download your Dyson Corrale™ straightener user manual.

3.7MB

Using your straightener

  • Maximising cordless run time

    Your straightener should always be fully charged before you start styling. We also recommend placing it in the charging dock between styling sections of hair and client appointments.

  • Styling with the cable attached

    If you need to style for longer, you can use your straightener with the cable attached in hybrid charge mode. This will extend the run time but you’ll still need to fully charge between uses, as you'll still be using battery power when styling.

  • Three temperatures to choose from

    You can style at 165°C, 185°C or 210°C, to suit your client's hair type, length or desired style. When you turn your straightener on, it will be set to the temperature you last used.

  • Automatically turns off for peace of mind

    If your straightener is left unattended with the power on for longer than five minutes, it goes into Sleep mode and the flexing plates start to cool down. After a further five minutes, your straightener turns off completely.

  • Assembling the charging dock

    Simply push the two parts of the dock together until they click securely in place. Then connect the Magnetic 360° charging cable to the base.

  • Understanding the sounds

    Your straightener makes a range of sounds to prompt you to take an action, or to alert you. You can find out more about the sounds in our video guide.

  • Turning off the prompt sounds

    You can mute the prompt sounds by pressing and holding the Power and Temperature (–) buttons for more than five seconds. For your safety, you can't mute the sounds for Sleep mode or alerts.

  • Changing the temperature units

    You can view your straightener's temperature in Centigrade or Fahrenheit. Simply press and hold the Power and Temperature (+) buttons for more than five seconds to switch between the two.

Guide to a smooth glide

Follow our tips to help your straightener pass more smoothly over your client's hair.
  1. Prepare your client's hair – by making sure it's tangle-free.
  2. Select the tress size – for fine hair try a larger section to start. For coarse hair, begin with a smaller section.
  3. Place the hair – ensure the tress is in the middle of the plates when styling.
  4. Take it slowly – use a slow, even motion for smoother passes of your straightener.
  5. Reduce the pressure – with flexing plates that gather the hair, there's no need to apply excess pressure.

maintenance

Maintaining your straightener

We recommend regularly cleaning your straightener's plates to remove hair product residue. This keeps them working at their best. First, turn off your straightener and allow the plates to cool down. Then, rub them gently with a damp, lint-free cloth.

"For more tips on using your straightener and hair science facts, visit our YouTube channel"

Visit our YouTube channel

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Flying with your straightener

International Civil Aviation Organization (ICAO) regulations state that cordless straighteners can only be carried on an aircraft if the heaters are isolated from the battery. To meet these regulations, your Dyson Corrale™ straightener has been designed with a Flight-ready tag that disconnects the battery. You need to remove the tag before airport security and leave it disconnected throughout the flight.

You can find a step-by-step guide to flying with your straightener below.

Flight-ready tag removed from straightener

Please note that regulations in Japan mean you will not be able to fly in or out of any Japanese airports with your straightener.

How to fly with your straightener

Airline approval is required if you're travelling with a battery-powered heat-producing product. Cordless straighteners are in this category, so we recommend contacting your airline before you travel. Explain that your straightener has a Flight-ready feature which isolates the heaters from the battery, to meet ICAO regulations. If you lose your Flight-ready tag, please call 1800 239 766. To use it, follow these six simple steps:

  • 1. Before packing your straightener, unlock it and remove the Flight-ready tag.

  • 2. Press the Power button and check an aeroplane icon appears on the screen.

  • 3. Close and lock your straightener, then place it in its Heat-resistant travel pouch.

  • 4. Slide the Flight-ready tag into its protector to keep it safe.

  • 5. Store in your hand luggage, not hold luggage.

  • 6. Leave the Flight-ready tag disconnected throughout the flight.

Flight-ready tag lost or removed

Our Flight-ready tag allows you to use your straightener, while meeting airline regulations. If you have removed or lost your tag, please call 1800 239 766.

Close-up image of flight-ready tag

Frequently asked questions

From full charge, your battery provides up to 30 minutes cord-free styling.1 A full charge takes just 70 minutes. To maximize run time, place your straightener on the charging dock when not in use and in between styling sections. We recommend always beginning with 100% charge for maximum run time. You can find further tips to get the most from your straightener throughout your support page.

If you haven't done it already, insert your Flight-ready tag into your straightener. This will activate your straightener's controls. You should also fully charge your straightener to 100% before using it. If you're still having trouble getting started, you can watch the video at the top of this page, contact a Dyson Expert using live chat or call 1800 239 766.

It’s due to the advanced battery technology inside. Your straightener contains a powerful 4-cell lithium-ion battery that delivers the thermal performance of a corded straightener, cord-free. The battery placement has been engineered to provide balance in the hand, so even though there’s a little extra weight, you have maximum control while you style.

Yes. If your straightener is left unattended with the power on for longer than five minutes, the heated flexing plates will automatically start to cool down. An alert will sound every 10 seconds and the Power button will flash. Pressing any button will re-activate your straightener. If left unattended for a further five minutes, your straightener will turn off completely.

To keep your straightener working at its best, we recommend regularly cleaning its flexing plates. First, turn your straightener off and wait for the plates to cool. Then, gently rub the plates with a damp, lint-free cloth to remove any stubborn hair product residue. Please note that you shouldn't use any chemicals or abrasive products to clean the plates.

Your straightener will make prompt sounds at times such as when it reaches your desired temperature and when it has low battery. You can mute the prompt sounds by pressing the Power and Temperature (–) buttons at the same time for more than five seconds. For your safety, you can't mute the sounds for Sleep mode or alerts. To turn the prompt sounds back on, press and hold the buttons again.

Yes. You can view your straightener's temperature in Centigrade or Fahrenheit. Simply press and hold the Power and Temperature (+) buttons for more than five seconds to switch between the two. When your preferred unit shows on the screen, release the buttons.

The Dyson Corrale™ straightener has a Flight-ready feature that disconnects the battery, designed to adhere to International Civil Aviation Organization (ICAO) regulations. Airline approval is required in advance if you're travelling with a battery-powered heat-producing product, so we recommend contacting them before you travel to let them know. Then you'll need to remove the Flight-ready tag from your straightener before airport security and leave it disconnected throughout the flight. Please note that regulations in Japan mean you will not be able to fly in or out of any Japanese airports with your straightener.

Yes. Your straightener has universal voltage, so you can charge it in countries with different electrical voltages to the one in which you purchased it. You'll still need to check if you need a travel adaptor.

Your Dyson CorraleTM straightener is covered by our two-year guarantee. So in the unlikely event of any defect resulting from faulty materials or workmanship, we’ll replace or repair it free of charge

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1 Exact run time may vary based on hair type and styling technique.

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